Customs Brokerage Coordinator
Hellmann Worldwide Logistics View all jobs
- Mississauga, ON
- Permanent
- Full-time
For the better. Together.This position has a base compensation range of CAD $23.00 to CAD $28.00. In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity, and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers.ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs all functions required by the brokerage department to service the clientPerforms functions including troubleshooting and problem-solving to provide exceptional customer servicePerforms daily follow up on all open issues with the client, carrier, forwarder, CBSA, or PGA to resolve any delays in entry processingManages all aspects of the entry process from receipt and validation of documents or data, tracking and tracing to provide client updates, arranging final delivery, billing and document management.Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, currency of sale, classification, and all areas required by CBSA and any and all PGA’sEnters all required data accurately into CargoWise to complete the customs entry submission and billing.Coordinates with the origin station, supplier or third party as needed on behalf the importer.Arranges for the payment of vendor invoices, as needed.Performs other duties as assigned.SUPERVISORY RESPONSIBILITIESThis position does not supervise any direct reports.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND EXPERIENCEAssociate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirementHigh School Diploma or GEDOne to three years of previous experience in freight forwarding industry preferredCertified Customs Specialist Designation (CCS)Completion of any industry related course is an assetKNOWLEDGE, SKILLS, & ATTRIBUTESOrganization skillsTime management and prioritizationCustomer-focusedAdaptable / flexible to high-pressured environmentInterpersonal skillsProficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and InternetProficient in world geography, shipping documentation, and Incoterms preferredProficient written and verbal communication skills in EnglishProficient in CargoWiseAbility to calculate figures and amounts such as freight rates, discounts, and other percentagesPHYSICAL DEMANDSWhile performing the duties of this job, the employee is:Frequently required to stand, and walkRegularly required to sit for extended periodsRegularly uses arms to reach, hands and fingers for computer and phone useSpeaking clearly and listening for heavy phone contactRequires close-up and computer screen distance vision abilityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ENVIRONMENTThe work environment characteristics are similar to those of an office setting with various office equipment.This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!If you are excited by this fantastic opportunity and have what it takes, then click APPLY!