Manager, Communications & Marketing
Royal Bank of Canada View all jobs
- Toronto, ON
- Permanent
- Full-time
- Working with the Director of Communications, create and execute communication plans in support of regional and national initiatives
- Manage day-to-day administration, maintenance and effectiveness of communications channels including RBC Connect
- Prepare speaking remarks and key messages for regional executives, and provide communication advice and counsel as needed
- Assist with creation of internal communications, including written materials (announcements, emails, blogs) and visual (design, video production)
- Manage communications around ongoing network transformation initiatives such as branch consolidations and branch format launches
- Provide communication support for in-person and virtual conferences, meetings and workshops (e.g., hosting WebEx, managing A/V requirements, developing presentations, working with vendors)
- Create, develop and manage GTR social media strategy and content, including Hearsay Social and other initiatives to drive social media for business usage
- Support employee engagement efforts such as Employee Giving Campaign, Employee Appreciation Week, etc. including communications and training
- Assist Marketing & Citizenship team with communications needs for community partnerships and sponsorships as required (including speaking remarks and news releases/quotes)
- Manage agency work relating to media outreach around GTR business and community events and strategic initiatives, when necessary
- Provide support for client complaints and issues
- Oversee any regional advertising requests and campaigns and provide support to branch network for Marketing Central requests
- 3+ years of experience in a corporate communications or agency setting or related field
- Post-secondary education in Communications, Journalism or related field
- Excellent written and oral communication skills
- Knowledge of social media landscape; interest/knowledge of video production/design/new technology
- Very good organizational and time-management skills
- Growth mindset; client and community-focused
- Strategic thinker
- Strong teamwork, collaboration and interpersonal skills
- Proactive attitude/initiative
- Capable of working with minimal supervision
- Willingness to learn, adaptability
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work