Professional Practice Specialist
Colliers Project Leaders
- Canada
- $60,000-65,000 per year
- Permanent
- Full-time
- Be a trusted and capable administrative resource to the Vice Presidents, and Professional Practice team members.
- Provide exceptional client service and handle confidential information with discretion.
- Develop and maintain professional working relationships with team members, across all levels of responsibility, and with other administrative staff across the company.
- Take a hands-on approach and/or coordinate the preparation, assembly and formatting of documents, proposals, reports, schedules, contracts, etc.
- Be the business unit liaison to corporate accounting and effectively address requests for information and reporting.
- Coordinate all aspects of meetings - planning, scheduling, catering, presentations, technology, set up/take down of meeting room, etc.
- Attend business unit management meetings to take accurate minute and distribute them accordingly.
- Address and manage Practice Inquiries related to professional practice.
- Client Performance Satisfaction:
- Create dashboard and prepare monthly communication.
- Monitor and ensure client satisfaction with performance survey process.
- Corporate Standards of Practice:
- Oversee and maintain certificates and licenses, including business licenses and P.Eng. certifications.
- Update and standardize templates and samples as required.
- Best Practices:
- Organize and create communications with Practice Excellence for best practices, including those from CaGBC, USGBC, Construction Law, Lessons Learned, and the Playbook.
- Manage accounts for CaGBC, USGBC, CCDC and Construction Law
- Professional Practice SharePoint Site:
- Create content and branding, working with the knowledge repository team
- Manage the Professional Practice SharePoint site.
- Financial Reporting:
- Prepare and manage financial reports for Practice Excellence.
- Key metrics reporting, inquiries, training and coaching
- Audit support for Quality and Health and Safety
- Report on audits
- Prepare Business Unit presentations
- Issue NCs and following up
- Effectiveness checks post audit
- Professional Practice Team:
- Organize and work with local operations for in-person team meetings.
- Oversee email inquiries for Professional Practice, Quality, and Safety practice areas.
- A minimum of 5 years’ experience in a senior administrative role.
- Diploma or degree (or an equivalent combination of education and experience).
- Professional, organized and resourceful. Excellent at managing priorities and meeting deadlines.
- Shows the initiative and ownership for the integrity and improvement of processes, documents and tools
- Strong oral and written communications skills. Ability to draft letters and proposals, if needed.
- General accounting experience with proven accuracy.
- High level of proficiency in the Microsoft Suite (Outlook, Word, Excel, Power Point),
- Precise and accurate, pays careful attention to detail.
- Developed analytical, decision making and problem-solving skills.
- Experience working in an ISO 9001:2015 or ISO 45001:2018 certified company is considered an asset.
- Experience administering a learning management system like Brightspace is considered an asset.
- An opportunity to truly impact our communities
- A flexible work environment
- A comprehensive onboarding experience
- Significant professional development, training, and a mentorship program
- A paid volunteer day
- An environment where people feel welcome, heard and included, regardless of their differences
- And much more!