Senior Account Manager - Mining

Caterpillar View all jobs

  • Edmonton, AB
  • Permanent
  • Full-time
  • 2 hours ago
Career Area: SalesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.The key role of this individual contributor position is to gain Total Contract Value (TCV) and embed the Job Site Solutions (JSS) business model with our dealer partners contributing to incremental Machine, Services and Technology sales for the greater Caterpillar enterprise and Dealer network. The industry focus includes Mining in Western Canada.During the first 6 months you will focus on:Establishing and/or developing relationships with JSS, Cat Financial and Region contacts with which you will be working.Engaging key Dealers through relationship skills and corporate platforms.Identifying new customer prospects with each of the dealers in your area of responsibility and developing those prospects into opportunities.Aligning with Cat Dealer and internal partners (Cat Financial, Region teams) on targeted accounts.Annual work-related activities to accomplish TCV and SMART goals include:Negotiating and closing Job Site Solutions contracts with customers and dealers.Prospecting and growing a profitable customer portfolio.Maintaining and nurturing existing customer relationships within current contracts and accounts.Designing appropriate solutions proposals to generate positive customer outcomes and improve their bottom line.Completing or supporting in-depth machine application and commercial assessments of the customer's site and business operations.Working with Cat Dealers and internal Caterpillar business partners (i.e. product groups, Sales Support team) to spec and price the equipment for fleets in support of solution design.What you will have:Customer Focus: Direct field experience working with Caterpillar Dealers and Customers. Commercial Experience.Industry Knowledge: Mining and/or Construction Industry Knowledge.Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Emotional Intelligence: Ability to understand and interpret verbal and nonverbal cues of internal & external business partners and know how to effectively respond and navigate forward.Negotiating: Sales and negotiation experience with Customers, Dealers and Contracts.Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors and peers.Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Top candidates will also have:Bachelor's degree.Familiarity with the JSS business model.Familiarity with the Cat machine, aftermarket & technology product portfolio.Spanish and/or Portuguese Fluency.Additional information:
This position is based in Edmonton, AB office or may be performed remotely from your home office in Alberta. Ideally, candidates will be located near Fort McMurray or Calgary to best support customers in the region.
Domestic relocation assistance is available.
This position may require up to 60% travel.
Sponsorship is NOT available.What you will get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
  • Competitive Base Salary
  • Annual incentive bonus plan*
  • Medical, dental, and vision coverage
  • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
  • Defined Contribution Pension Plan
  • Employee Share Purchase Plan
  • Short and long-term disability coverage
  • Life Insurance
  • Employee Assistance Programs
Summary Pay Range: 138,750 - 173,440Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.Additional Information:- We are hiring to fill a new position.- This position requires working onsite five days a week.- Relocation is available for this position.- Visa Sponsorship is not available for this position.Posting Dates: April 16, 2026 - April 23, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to applyNot ready to apply? Join our .

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