Manager Operational Risk Management - WFG Canada

Transamerica

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Family Operational RiskAbout UsAt Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.Who We AreWe believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.What We DoTransamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit .Job Description Summary Manage the Risk Management program for World Financial Group (WFG) of Canada, a key distribution channel for Transamerica and Aegon. This includes working collaboratively with leadership across strategic projects, executing risk assessments, improving processes, and reporting key risks and issues across the business landscape contributing to the company's risk profile.Job DescriptionResponsibilities
  • Partner with business and technology management to execute risk assessments across business groups.
  • Develop relationships with key stakeholders to drive and embed an enhanced risk culture.
  • Drive and lead significant Risk Management initiatives in support of department goals and objectives.
  • Challenge current process design and identify areas for improvement; recommend changes to support policies, procedures, and control execution to increase efficiency and quality.
  • Manage life cycle of risk issue management activities, including risk identification, root cause analysis, action plan status monitoring, and reporting of outcomes to management.
  • Contribute to the development of the company’s risk profile.
  • Collaborate with and challenge process owners during the development of action plans to assess adequacy of actions taken by management.
  • Lead and manage the execution of process risk assessment; review and challenge of inherent/residual risk scoring, risk mitigation, control design, and execution.
  • Collaborate with peers in the Risk Management function, and various partners and stakeholders throughout the organization (e.g., first line and functional management, compliance, IT, Internal Audit).
  • Manage risk assessment activities across various organizational functions, programs, projects, and processes.
  • Navigate company Governance Risk & Compliance (GRC) tool to drive data-driven insights into the company risk profile.
  • Support and manage adherence to the Global Operational Risk Management policy, framework, and the underlying activities (e.g., risk assessments, scenario analysis, key risk indicators, risk reporting, etc.)
  • Provide training on operational risk management tools and techniques to various levels within the company.
  • Develop enhanced policies and procedures to ensure efficient risk coverage across the company.
Qualifications
  • Bachelor’s degree in accounting, finance, or relevant field
  • Seven years of experience in operational risk management or internal controls, or equivalent experience in an operational role with strong knowledge of operational risk and/or internal controls
  • Progressive experience in operational risk management, internal controls, audit, or relevant field
  • In-depth knowledge and hands on experience with risk management principles and techniques including development of process flows, identification and assessment of risks and controls, testing and monitoring procedures, and development of related metrics
  • Experience leading teams
  • Analytical skills to identify risk trends and changing risk levels
  • Ability to work in a fast-paced organization and prioritize multiple initiatives
  • Strong attention to detail and accuracy
  • Ability to use sound judgment to resolve issues and facilitate progress against objectives
  • Ability to present and interact with various levels of management
  • Ability to build relationships with people at all levels
  • Excellent oral/written communication skills
Preferred Qualifications
  • Strong knowledge and/or experience in the insurance or financial services industry
  • Chartered Financial Analyst (CFA)
  • Certified Financial Planner (CFP)
  • Chartered Professional Accountant (CPA)
  • Canadian Risk Management (CRM)
  • Certified Internal Auditors (CIA)
Working Conditions
  • Office or hybrid office/remote environment
  • Moderate travel to conduct risk activities
TWorking Environment:Employees will be assigned to one of the following work location designations:
  • In office employees will perform all of their work at a Company office location.
  • Hybrid employees will need to work at a Company office location at times and a remote work location (typically their home) at times.
  • Commuting Remote employees will need to report to a Company office location at times, but will perform their work primarily remotely.
  • Non-commuting Remote employees will not be assigned to report to a Company office location (although they may need to travel to a Company office upon request) and will perform their work remotely.
What You Receive:A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities, Certification Sponsorship, Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition ProgramWhat We OfferFor eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.Compensation BenefitsCompetitive PayBonus for Eligible EmployeesBenefits PackagePension Plan401k MatchEmployee Stock Purchase PlanTuition ReimbursementDisability InsuranceMedical InsuranceDental InsuranceVision InsuranceEmployee DiscountsCareer Training & Development OpportunitiesHealth and Work/Life Balance BenefitsPaid Time Off starting at 160 hours annually for employees in their first year of service.Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).Be Well Company holistic wellness program, which includes Wellness Coaching and Reward DollarsParental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.Adoption AssistanceEmployee Assistance ProgramCollege Coach ProgramBack-Up Care ProgramPTO for Volunteer HoursEmployee Matching Gifts ProgramEmployee Resource GroupsInclusion and Diversity ProgramsEmployee Recognition ProgramReferral Bonus ProgramsInclusion & DiversityWe believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.Giving BackWe believe our responsibilities extend beyond our corporate walls. That's why we created the in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.Transamerica’s Parent Companyacquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.
  • As of December 31, 2023

Transamerica