Supply Chain Manager
Trans Ova Genetics View all jobs
- Saskatoon, SK
- Permanent
- Full-time
- Oversee daily coordination of inbound and outbound shipments, working closely with internal teams and logistics providers to ensure on-time, cost-effective delivery.
- Maintain accurate shipping documentation (e.g., BOLs, customs forms), monitor freight invoices for accuracy, and ensure records comply with company policies and regulatory standards.
- Resolve logistics exceptions, damages, or delivery delays promptly, while communicating updates to relevant stakeholders and supporting root cause analysis.
- Support the Category Manager monitoring carrier performance and transportation costs, contributing to improvement initiatives and assisting in vendor selection and performance evaluations.
- Enforce transportation safety standards and regulatory compliance (e.g., ADR, DOT), ensuring consistent execution of logistics procedures and SOPs.
- Oversee customer service representatives to ensure order accuracy, timely responses, and effective issue resolution.
- Support the implementation and monitoring of service-level metrics to drive performance and customer satisfaction.
- Collaborate with sales, logistics, and warehousing to resolve customer concerns and ensure a seamless order fulfillment experience.
- Oversee day-to-day customer service tasks such as order entry, returns processing, account updates, and system documentation to maintain accuracy and efficiency.
- Monitor purchasing activities for supplies, materials, and services as directed by the Supply Chain Director.
- Maintain supplier communication to confirm order status, resolve routine issues, and ensure on-time delivery.
- Ensure purchase orders are issued accurately and in alignment with internal controls and company procurement policies.
- Support adherence to compliance requirements, including vendor qualification, documentation standards, and audit readiness.
- Identify and escalate any deviations from procurement procedures or compliance protocols.
- Proven leadership and management capabilities within complex supply chain environments.
- Exceptional analytical skills, with both quantitative and qualitative proficiency.
- Strong negotiation, relationship-building, and stakeholder management abilities.
- Ability to interpret and effectively apply relevant regulations, standards, and industry best practices.
- Demonstrated proficiency in ERP systems and analytical tools such as Power BI.
- Strong problem-solving aptitude, with a track record of driving operational improvements and cost optimization.
- Exceptional time management and organizational skills to meet critical business deadlines.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
- 5+ years of relevant experience in supply chain operations, logistics, warehousing, or purchasing.
- Extensive experience managing complex supply chain functions, preferably in a senior leadership capacity.
- Demonstrable success in strategic purchasing, logistics optimization, and inventory management.
- Track record of successful collaboration with senior leadership and cross-functional business units.