Leave & Benefits Lead
- Canada
- Permanent
- Full-time
- Global Leave of Absence:
- Own the end-to-end administration for all leave types across our global jurisdictions, including, but not limited to, medical, parental, personal, disability, and other protected leaves.
- Act as the primary, confidential point of contact for employees and leaders, providing clear guidance and support throughout the entire leave lifecycle.
- Manage the return-to-work process, including required documentation and collaboration on accommodation requests.
- Ensure leave programs are administered consistently and in full compliance with regional legislation
- Coordinate with the Payroll team to ensure seamless and accurate pay for employees on leave.
- Collaborate and partner with our HR business partners on all leave of absence matters.
- Benefits Program Management: Your initial focus will be on the strategic management and administration of our Canadian benefits portfolio.
- Manage full-cycle benefits administration, including vendor management, enrollment processes, and record maintenance
- Oversee data integration and file management workflows in relevant systems (e.g. HRIS, and carrier systems) and complete audits as necessary to ensure data integrity
- Facilitate annual renewal and open enrollment process through planning, implementation, and communication of all new benefit programs
- Develop and deliver educational materials, presentations, and communication strategies to enhance employee understanding of benefit offerings
- Provide support to employees on any benefits-related inquiries and resolve any case escalations with third-party service providers
- Process Improvement:
- Proactively analyze benefits and leave processes to identify opportunities for automation, efficiency, and an improved employee experience.
- Lead process improvement projects from discovery and design through to implementation and change management.
- Develop and maintain clear, accessible documentation for all benefits and leave-related workflows and policies.
- Act as a key partner to the Senior Global Benefits Manager, supporting the global benefits renewal process and enhancing daily administrative functions.
- 5+ years of progressive HR experience with a specialized focus on benefits and leave of absence administration.
- Deep expertise in Canadian benefits management, including plan design, renewals, and vendor relations.
- Strong analytical skills (advanced proficiency in Excel/Google Sheets) with the ability to interpret data and translate into actionable insights
- Discretion in dealing with confidential and sensitive information.
- Strong project management and process improvement skills
- Experience managing benefits or leave in a multi-jurisdictional environment is considered an asset
- Highly competitive salary
- RRSP/401K matching
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!