Job Description:ResponsibilitiesProvides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approachesLeads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development MethodologiesDevelops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projectsMonitors progress, resolves problems and reports regularly to I&IT management and stakeholdersDevelops performance measures and traceability matrices for business analysis evaluation and conducts follow-upExperience developing strategies, preparing business cases and cost-benefit analysis Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagementExperience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scopeAwareness of emerging I&IT trends and technologiesExcellent analytical, problem-solving and decision-making skills; verbal and written communication skills; Interpersonal and negotiation skillsA team player with a track record for meeting deadlinesEvaluation Criteria:Business Analysis Skills – 40%Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimatesExperience working in agile / iterative delivery teamsExpert knowledge/experience in writing detailed user storiesExpert knowledge/experience creating business process maps/diagramsExperience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirementsDemonstrated ability in conducting feasibility analysis, project scoping and providing project work estimatesExperience with requirements development involving requirements elicitation, analysis, specification and validationAbility to write high quality business cases, working with corporate governance bodies and navigating approvalsTechnical Skills - 30%Proven experience in investigating, analyzing and estimating system applications in large integrated complex environmentsExperience with all stages of system implementation in complex solutionsDemonstrated experience with implementation of business solutions using Commercial off the Shelf solution implementations such as Oracle Siebel based systemsAbility to document requirements using story boarding utilizing tools such as JiraExperience with prototyping tools to deliver high quality prototypes and mock-upsExperience with business process mapping tools such as VisioSoft Skills - 25%Experience with agileExcellent analytical, problem solving and decision-making skillsExcellent communication skills, both written and verbalExcellent meeting facilitation skills to gather requirementsExperience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with mitigationsStrong stakeholder management skillsDemonstrated consensus building skillsPublic Sector Experience – 5%Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practicesDemonstrated knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendorsExperience working in accordance with policies and procedures of the Ontario Public ServiceWorking knowledge of Accessibility for Ontarians with Disabilities Act (AODA)Knowledge of Simpler, Faster, Better Services Act to support OPS’ Digital First Strategy with user centric designs; familiarity with Digital Service Standards and Service Design Playbook
