
HR Business Partner - Discount
- Calgary, AB
- Permanent
- Full-time
- Responsible to advise and support the Director of Operations and Franchisees/Store Managers on matters related to employee/labor relations and the HR function
- Accountable for the consistent deployment of HR tools, systems, processes, policies and procedures and leadership development curriculum
- Provide professional advice to Operations Management in relation to collective agreement administration, employment law, labor law, human rights matters, and any other issues which require conflict resolution
- Provide a strong voice within Retail operations as the advocate for HR requirements and employee considerations
- Work with Labour Relations in collective agreement negotiations and on the administration of collective agreements (as applicable)
- Partner with the Franchisees/Store Managers to investigate and address employee issues while ensuring consistency in progressive discipline and investigations
- Ensure that we have consistently high levels of Management/Employee communications throughout our locations
- Drive the creation and maintenance of a positive work environment between Operations Leadership, Store Management and all front-line employees
- Proactively works with operations management to ensure that company policy, procedures and, where they exist, collective agreements are administered appropriately
- Makes recommendations on unique issues not covered by current policies/ procedure and proposes policy changes
- Coach managers through the progressive discipline and termination process
- Liaise with security and legal counsel as required
- Work with the recruitment team(s) to coordinate external recruitment plans (new stores/job fairs)
- Coordinate employee position changes and store openings/closings/conversions
- Lead the development and execution of an integrated workforce plan, succession plan and overall talent development plan to create a talent pipeline which supports operational requirements on an ongoing basis
- Assists with WCB, STD, LTD, LOA and RTW procedures
- Coach franchisees to enhance HR capabilities
- Works with management, and where they exist, union representatives, to ensure consistent approach to progressive discipline action, termination decisions, and dispute resolutions
- Working closely with the Leadership Development function, supports all initiatives through curriculum development, training, and/or facilitation of learning with operations staff as required
- Collaborate with HR CoEs to influence development, testing and deployment of new or enhanced systems, tools, processes programs and policies
- Work with Labor Relations function to support collective agreement negotiations and the administration of collective agreements
- Works with the IHM and OHS teams to ensure a safe work environment and adherence to return to work procedures
- 3 + years HR Generalist experience or equivalent
- Undergraduate degree preferred and a minimum of 5 years of relevant experience
- Retail experience preferred
- Ability to negotiate and resolve conflict
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to effectively create and manage workforce plans
- Ability to conduct investigations and take corrective action
- Ability to coach, advise and partner effectively with Operations Leadership
- Excellent technical HR skills and understanding of employment, Human Rights and Labour laws
- Understanding of the principles of adult learning and engagement
- Ability to facilitate leadership training sessions
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off