Manager, Insights

Dig Insights

  • Toronto, ON
  • Permanent
  • Full-time
  • 22 days ago
Dig Insights is a tech-enabled research company that helps our clients - global consumer brands - move beyond consumer-centric to decision-centric. Our clients can then go-to-market with innovations that shift consumer decisions in their favor.Our work is supported by the technologies that we leverage and create. This includes Upsiide, our proprietary innovation insights platform. Upsiide is a SaaS platform that reinvents how enterprise companies screen, optimize, and build a business case for innovation.Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights leaders and data scientists. We work for a global client base out of offices in Toronto, Chicago, and London.Our success is due to our strong commitment to our clients, and the creativity and dedication of our entire team. Since the beginning, we have been focused on building the smartest consumer insights company and that means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we'd love to welcome you.As we continue to grow, both geographically and in our expertise we are looking for people who want to join a high-growth and highly collaborative company.Manager, Insights - About this roleThe Manager, Insights plays a vital role in supporting the execution and delivery of client projects. The Manager, Insights typically has 2-4 years of experience in a research role and is responsible for contributing to and overseeing end-to-end qualitative research projects while working closely with their team, including the VP, Director and Analyst. In addition to enhancing their foundational skills as a researcher, the Manager, Insights at Dig is encouraged to engage with our vibrant company culture and make the most of this dynamic phase in their career.Your primary responsibilities will include, but are not limited to:
  • Executing all aspects of a qualitative research project from start to finish. This includes project design, developing screener and guides, overseeing screener and online research programming and testing, facilitation of qualitative research, monitoring fieldwork and data collection, performing analysis, and writing reports.
  • Overseeing project management and ensuring timely, quality deliverables according to project design.
  • Performing secondary research to support primary research-based implications.
  • Managing field suppliers to ensure that projects are delivered on time and on budget.
  • Contributing to client meetings as an active participant in delivering superior client service.
  • Act as contact in support of Senior Management.
Experience, Skills and Requirements:
  • 2-4 years of relevant experience (position level dependent upon experience level). Previous experience of qualitative is a plus
  • University Degree and/or Post-Graduate Certificate in a relevant field (Market Research, Business Insights, Marketing, or other)
  • Solid English communication skills, both written and oral are required (French skills/ other languages are a plus!)
  • Excellent skills in Microsoft Office Suite are required
  • Able to work within a fast-paced dynamic environment
  • Ability to meet tight deadlines, while maintaining close attention to detail
  • Ability to work independently and with a team
  • Enjoys having conversations with others, naturally inquisitive and curious
Work Perks:
  • A hybrid-remote work environment, where employees have the flexibility to work remotely or from one of our offices
  • Unlimited vacation policy
  • Reimbursement for health and wellness classes/memberships and continuous learning
  • RRSP / 401K employer matching program
  • Offices in Toronto and Chicago, located steps to public transportation in the downtown core
  • Regular social events such as charity poker nights, trivia events, team building days, and more!
To find out more about us visit us at &Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.

Dig Insights