
Director of Digital Agency
- Canada
- Permanent
- Full-time
- Set the agency's overall digital vision and service roadmap specifically aligned with the evolving needs of flooring retailers, including regional marketing nuances, customer buying behaviour, and seasonal trends.
- Stay on top of digital trends and innovations in retail, local SEO, and paid advertising.
- Develop scalable marketing frameworks that can be tailored for both single-location businesses and multi-location flooring retailers or dealer networks.
- Lead a multidisciplinary team including SEO/SEM specialists, content creators, designers, and website builders
- Develop and maintain standard operating procedures (SOPs), playbooks, onboarding checklists, and internal documentation to support consistency and scalability.
- Implement processes, documentation, and workflows to improve quality and efficiency.
- Optimize project management workflows using tools such as ClickUp or similar to ensure on-time and high-quality delivery.
- Serve as a strategic advisor to key clients, providing insights, performance reviews, and campaign direction.
- Oversee onboarding, campaign planning, performance analysis, and optimization.
- SEM & Ads: Oversee Google Ads, Bing Ads, retargeting, and budget planning.
- Websites: Manage custom website design and development process in collaboration with our Design team
- Social Media: Guide strategy across platforms (Facebook, Instagram, TikTok, etc.), including content planning and paid social.
- Develop performance reporting dashboards and communicate ROI clearly to clients
- Drive data-driven decisions using Google Analytics, Google Ads, SEMrush/Ahrefs, Facebook Ads Manager, and other marketing tools.
- 3-5 years of digital marketing experience, preferably in an agency setting.
- Strong leadership and team management experience.
- Deep knowledge of local SEO, SEM, digital advertising, and analytics.
- Familiarity with CMS platforms (WordPress, Webflow, etc.) and website development cycles.
- Client-facing experience with excellent communication skills.
- We're a remote-first company that encourages our employees to work from where they're most productive.
- We work in tight-knit teams to cultivate an ownership mentality.
- We cherish curiosity and an obsession for details because we know these details are invaluable over the long run.
- We're hyper-focused on our achievements and our ability to execute our promises. We act with urgency.
- We value work-life balance by offering generous time off
- Work anywhere in the world for up to 3 months!
- We value families, by offering a parental leave program
- We offer a work-from-home stipend
- Your birthday (and our company's birthday) is a day off!