Manager, DMSO

Edmonton, AB
$90,400-140,400 per year
Permanent
Full-time

8 days ago

Permanent Full Time-We are looking for a Manager, Disability Management Service Office (DMSO) in our Edmonton office.What you will do:

Provide leadership to assigned direct reports
Assist in the development and ongoing implementation of the office recruiting strategy
Support direct reports in managing and coaching team and individual performance
Monitor processes and team results to ensure performance targets are consistently met
Provide guidance and leadership for client requests and escalations

What you will bring:

University degree or a combination of education in a related field
Demonstrated experience leading, coaching and developing leaders
Successful experience recruiting and retaining staff, ideally in a highly competitive market
Excellent interpersonal and communication skills
Strong analytical, problem solving and decision-making skills
Demonstrated customer service orientation
Proven organizational and time management skills
Understanding of the multiple roles in disability management would be an asset
Lead and manage within a Purpose/Vision driven environment
Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

-The base salary for this position is between $90,400 - $140,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.Grow with Canada LifeWe're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!What we offer:We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about .We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact . All information provided will be handled in accordance with applicable laws and Canada Life policies.Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.#LI-HybridRequisition ID: 5673Category: Claims ManagementLocation:Edmonton, AB, CADate: Apr 7, 2026If you are not finding suitable opportunities now, please click below to join our talent community!

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