
OSS Administrator
- Saskatoon, SK
- Permanent
- Full-time
- Do What’s Right
- Our People Matter
- Trust Through Teamwork
- Striving for Excellence
- Do What’s Right
- Our People Matter
- Trust Through Teamwork
- Striving for Excellence
- Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience
- Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals
- Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad
- Handle customer orders via phone, email, and walk-ins
- Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns
- Collaborate with Account representatives, OSS Team, and Leadership to support customer needs
- Manage daily and 28-day cycle invoicing
- Take payments for cash sales and maintain accurate transaction records
- Promote new products and build lasting customer relationships
- Support general administrative tasks and office operations
- Personable, positive, and customer-focused across all communication channels
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
- Strong verbal and written communication skills
- Detail-oriented with solid administrative and data entry skills
- Experience in order entry, quotations, and invoicing preferred
- Customer service experience and training/ coursework is considered an asset.
- Demonstrates curiosity and initiative in learning products and finding solutions
- Effective time management and decision-making abilities
- Comfortable working in a fast-paced, team oriented environment
- RRSP Matching Program
- Paid Vacation Time and Personal Days
- Health Spending Account and Healthy Lifestyle Spending Account
- Competitive benefits package
- Regular company events like barbecues and holiday parties
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrityMotivation : Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization