Senior Manager, RIM Governance
- Guelph, ON
- Permanent
- Full-time
Department: Records & Info Management
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant.The Opportunity:We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.Our Records and Information Management team develops compliant records and archive management frameworks and practices designed to enhance business process, strengthen decision making, and preserve corporate memory. Our team of dedicated and responsive information professionals work collaboratively with business partners to help them perform their work effectively and efficiently by ensuring recorded information is accurate, reliable and usable throughout its lifecycle.As the Senior Manager, Records and Information Management (RIM) Governance you will be responsible for establishing, implementing and maintaining a policy and program governance framework that facilitates adoption and compliance of information management practices across the organization. You will be accountable to raise organizational awareness, monitor policy compliance, and conduct information risk mitigation activities.How you will create impact:
- Influencing and implementing the information management strategy by developing strategic partnerships, addressing high priority issues and maintaining a series of policies, standards and practices, including corporate records retention schedules and taxonomies.
- Implementing sustainable practices to ensure information policy adherence, identifying issues and opportunities, and monitoring and reporting records management program effectiveness.
- Developing and leading information risk-focused activities, including creating risk profiles and controls, conducting assessments, managing the destruction hold process, reviewing 3rd party contracts and maintaining records inventories.
- Overseeing the development and delivery of information management training, communication, and awareness strategies.
- Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.
- You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
- You foster innovation and continuous improvement with a focus on client experience.
- You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
- You successfully convey messages and demonstrate openness to exploring alternative points of view.
- You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.
- You have five years of experience managing a diverse institutional records and information management program.
- You have a post-secondary degree in Business Management or Administration. Having a graduate degree with specialization in Records Management or Information Sciences is an asset.
- You hold the Certified Records Managers (CRM), Information Management or Information Governance accreditation.
- You have working knowledge of risk and compliance management principles and practices.
- Having the Chartered Insurance Professional (CIP) designation, Life Office Management Association (LOMA) certification or a related accreditation is an asset.
- You are required to have your own vehicle, valid driver’s license and insurance.
- You will travel occasionally.
- Extended work hours, including evenings and weekends, may be required.
- As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.