At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Title: ECommerce Brand Advocate AnalystPosition Overview:The Brand Advocate Program allows Home Depot's largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience with Home Depot Canada.As an eCommerce expert, you'll play a pivotal role in driving results that will positively impact the shopping experience for our DIY and Pro customers. You'll work directly with some of Home Depot's largest vendor partners and collaborate with internal cross-functional teams to develop and implement data-driven content and business strategies.Key Responsibilities:Strategic Business AnalystYou will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.Skills required: Ability to turn sales metrics into insights that are easily understood by executive audiences, expertise in eCommerce and content best practices, experience with Excel and aptitude to learn other analytics tools.Account ManagerAs the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and influencing strategic decisions.You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.Skills required: Ability to communicate clearly and concisely, engaging presentation skills, build relationships with stakeholders at all levels, diplomatically navigate difficult conversations.Project ManagementAs part of project management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.Create and manage a detailed project plan and goal tracker in consultation with your vendor(s) and internal stakeholders.Skills required: Ability to prioritize competing projects, detail oriented and organized, self-motivated to drive results based on vendor needs and priorities.Competencies:Communicates EffectivelyAction OrientedDrives ResultsPlans and AlignsCollaboratesSkills:Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.Clear, Concise and Persuasive CommunicationConfident presenting to larger groups (20+ attendees) including senior-level executives.Engaging storyteller with ability to navigate difficult conversations.Client-facing experience an asset.Aptitude for Data Analytics & eCommerce ExpertiseUnderstanding of key eCommerce sales metrics and content best practices.Intermediate to advanced Excel and PowerPoint skills.A passion for Analytics and an aptitude to learn analytics tools such as Looker, Tableau and Adobe AnalyticsOrganization and Project Management SkillsEffectively prioritize projects with a high volume of competing requests.Ability to work independently in ambiguous situations without a clear roadmap.Direct Manager/Direct Reports:Reports to Brand Advocate SupervisorTravel Requirements:Commute to head office 5 days per week (Monday- Friday)Occasional visits to the GTA Home Depot storesPhysical Requirements:Extended sittingRepetitive tasksHybrid Work:Toronto Store Support Center - 1 Concorde Gate, North YorkIn office Monday -FridayWorking Conditions:Office, StoreMinimum Education:University/College degree in a related area of study, or equivalent experienceMinimum Years of Work Experience:3-5 years eCommerce experience requiredClient facing experience an asseteCommerce expertise and online merchandising best practicesStrong aptitude for presenting eCommerce and sales metricsOther Requirements/Assets:Experience with Looker, Tableau, Adobe Analytics an assetAdvanced capability in MS PowerPoint, Excel, Word, Outlook an assetMinimum Leadership Experience:Not requiredCertifications:NoneIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.×Our Core Values Press ENTER to read the content or TAB to skip.Entrepreneurial SpiritOur associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.Taking Care of Our PeopleThe key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.Respect For All PeopleIn order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.Doing The Right ThingWe exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.Building Strong RelationshipsStrong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.Giving BackAn important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.Excellent Customer ServiceAlong with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.Creating Shareholder ValueThe investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.Awards & Recognition Press ENTER to read the content or TAB to skip.JOIN OUR TALENT COMMUNITYSign up on Workday to be considered for future opportunities at The Home Depot Canada.We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.
