Team Leader (S2B), Primary Care (Social Work)
Vancouver Coastal Health View all jobs
- North Vancouver, BC
- Permanent
- Full-time
- Oversee and coordinate the delivery/daily activities of designated programs/areas.
- Evaluate services to ensure program/service needs are met and liaises with key partners on the achievement of program goals and objectives.
- Promote interdisciplinary practice and fosters a safe environment for staff and clients.
- Provide leadership for the delivery of a service, working in partnership with the organizational resource areas, including Professional Practice, Clinical Education, Clinical Quality and Safety, and other organizational key partners, to ensure a high standard of care founded in best practice and standards of care.
- Provide supervision to staff which may include Concurrent Disorders Clinicians, Clinical Counselors, Care Coordinators and/or support staff such as Community Liaison Workers and Clinical Support Attendants.
- Provide continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work environment, facilitates client transitions, and manages workload and staffing issues.
- Support the Manager with programs related to attendance wellness promotion, respectful workplace, accommodation, recruitment, hiring, selecting, mentoring and retaining staff.
- Maintain a clinical caseload, plan and implement social work services by conducting social and psychosocial assessments; participating with clients, family, community support and interdisciplinary team in case management meetings and maintaining related client records.
- Current full registration with the British Columbia College of Social Workers.
- Master of Social Work from an accredited School of Social Work.
- Five (5) years recent related clinical experience working with individuals with mental health and/or primary care needs including two (2) years supervisory and/or leadership experience or equivalent combination of education, training and experience.
- Valid B.C. Driver's license and local area travel requiring the use of a vehicle may be required.
- Broad knowledge of systems thinking as it related to social work process.
- Broad knowledge of other health disciplines and their role in healthcare.
- Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.
- Knowledge of appropriate acts; e.g. Mental Health Act, Adult Guardianship, Public Health Act as it relates to the rights and obligations of clients and staff.
- Broad knowledge of counselling skills and clinical practice models.
- Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations
- Knowledge of cultural diversity in youth and families, and culturally safe ways of engaging.
- Demonstrated ability to apply systems theory to practice in Social Work assessment and intervention.
- Demonstrated ability to conduct social and psychosocial assessments.
- Demonstrated ability to understand and influence group and inter-group processes, decision-making and problem solving.
- Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.
- Demonstrated ability to plan, implement, facilitate and evaluate group programs, as applicable.
- Demonstrated ability to function as an effective team leader, motivator, coach/mentor, and team member within a multidisciplinary setting.
- Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
- Demonstrated ability to provide clinical and administrative supervision and consultation.
- Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
- Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and/or guide others in resolution of conflict issues.
- Demonstrated ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physician, and other health care staff, both one-on-one and in groups.
- Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
- Demonstrated ability to set priorities, organize work, and meet deadlines.
- Demonstrated ability to work effectively with community partners and with individuals from diverse backgrounds.
- Demonstrated ability to operate related equipment.
- Physical ability to perform the duties of the position.
- Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff