Job DescriptionWhat is the opportunity?The Enterprise Platform Services (EPS) – Contracts Management team manage over 2500 contracts spanning the voice and data network infrastructure, storage, hosting, data centre services, collaboration and co-location. In this role you will focus on the proper management, governance and execution of the products and services contracts for the entire EPS team, maximizing consistency, compliance and efficiency, while minimizing risks to RBC. The role will draft (or work with Global Procurement to draft) contracts, transaction agreements, statements of work, non-disclosure agreements, using templates provided by the RBC Law group, ensuring that these contracts meet our business requirements.What will you do?Primary contact for all EPS teams that require a NDA, MSA, Service Schedule, SOW/Professional Services Engagement, Service Order or Product Maintenance Coverage reviewed, negotiated and executed.Directly negotiate Consulting Services Agreements and Service Contracts/Forms for which Procurement and Legal involvement is not required, coordinating activities related to the phases of contracts negotiation - identifying, tracking, resolving issues, and driving cost savings.Review EPS contracts and facilitate requirements gathering, ensuring that all existing contracts are renewed at least 30 days prior to expiry and in accordance with EPS requirements and Audit compliance.Participate in the evaluation of third-party vendors as well as due diligence exercises, consolidating and analyzing supplier quotes and proposals, as required.Provide Subject Matter Expertise to resolves conflicts/issues relating to contracts and supplier risk management processes and escalates to others as appropriate.Provide Subject Matter Expertise on the Enterprise Platform Services Service Agreements, providing responses and guidance on queries from the team.Lead the discussions with internal stakeholders and external vendors to ensure Service Agreements meet RBC requirements.Analyze current contracts and develop plans to optimize supplier footprint, optimize/streamline operational processes and report on KPIs.What do you need to succeed?Must haves:Undergraduate degree in a technical field or equivalent (i.e., BASc or equivalent)Industry knowledge of Network/Hosting/Data Centre/Collaboration vendor products and services.Ability to express coherently and negotiate typical contract terms and conditions.Excellent analytical, verbal and written communication skills.Must have an intermediate level of Microsoft Excel skills and a working knowledge of finance/accounting.Nice-to-haves:Experience in a matrix environment, such as a large, publicly-traded corporation.Ability to multi-task, prioritize and handle high pressure situations.Excellent interpersonal skills to work across functions and businesses.What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.Leaders who support your development through coaching and managing opportunities.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.A world-class training program in financial services.Opportunities to do challenging work.#LI-POSTJob Skills Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow AnalysisAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-09-03Application Deadline: 2025-09-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
