
Field Operations Manager
- Toronto, ON
- $90,000-100,000 per year
- Permanent
- Full-time
- You're a natural coach—you have a way of pushing people to reach higher, while still making them feel totally supported.
- You know your numbers inside and out, but you also know how to explain them in a way that gets people excited about action.
- You're proactive instead of reactive. You always come prepared with solutions, not just problems."
- You’re goal-oriented and laser-focused—you don’t just set ambitious targets, you guide people all the way to the finish line with the tools, resources, and accountability they need to succeed.
- You bring structure and clarity, but you’re also agile—you can pivot quickly when things change and help others do the same without missing a beat.
- Driving Business Growth & Strategy: Lead and support the overall top-line revenue growth across your portfolio of Franchise Partners. Guide Franchise Partners through the goal-setting process, ensuring alignment with their business objectives.Conduct annual business strategy sessions to help develop long-term goals and action plans.
- Performance Management & Accountability: Lead consistent Goal Setting & Review (GS&R) sessions with Franchise Partners, ensuring they stay on track to meet their targets. Hold Franchise Partners accountable for achieving goals, while equipping them with the tools, resources, and support needed for success.
- Cross-Functional Collaboration & Brand Initiatives: Partner with the Operations teams to identify and implement programs to drive Franchise performance. Assist in rolling out key brand initiatives, promotions, and process improvements in alignment with annual strategies.
- Relationship Building & Support: Build long-term, trusted relationships with Franchise Partners, serving as their go-to resource for strategic guidance. Conduct regular field visits with Franchise Partner, providing on-site coaching, operational support, and brand compliance guidance.
- Must be independent and self-motivated, and able to travel up to 50%
- Experience in the home service industry or painting industry is a bonus!
- Bachelor Degree / Diploma in Business, Business Administration, or similar, a strong asset
- 5 + years of experience as a Field Operations Manager - or similar within a service-oriented, franchise environment
- Salary is $90,000 to $100,000 per annum (The actual salary offered will be commensurate with education, experience, and internal parity).
- The Total Compensation Package includes Extended Health and dental. Focus on your development through our professional development programs. Enjoy a variety of health and wellness initiatives, including access to gym facilities at our corporate head office. Speak to us to learn more about what we offer.
- Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
- Interviews – We know this is as big of a decision for you as it is for us, which is why our interview process is designed to be both engaging and transparent.
- References & Background Check
- We use audio recording transcription for our interview practices 🔊
- O2E Brands has been named one of Canada’s Best Workplaces 14 times and made Newsweek’s top 100 list of “Most Loved Workplaces” at #14, the only Canadian company!
- Check out our culture on (