Operations Supervisor (Edmonton)

• Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.
• Scheduling daily dock tasks and establishing the priority in which the tasks are to be completed.
• Working with Sales and Operations to source cross dock customers to add annual set budget of new recurring customer cross dock revenue.
• Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
• Ensuring all freight originating at the terminal has dimensions capture, maintains weekly DIMS compliance metrics.
• Ensuring compliance across all manifesting functions, (inbound & outbound) at the dock level
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.

• Monitoring of fleet activities in ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
• Coach drivers on HOS and DVIR to ensure 100% compliance
• Visually inspect assets
• Keep records of trailers in use and locations
• Coordinate repairs of assets with approved vendors
• Monitor and report fleet mileage per week and safe miles driven along with revenue and cost per KM.

• Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
• Completing qualification and training of new drivers
• Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
• Supporting dispatch on issues reported with drivers

• Lead the Health and Safety policies and training and ensure 100% compliance with Health & Safety policies
• Collaborate with other TM’s on HSE initiatives.
• Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
• Investigate and resolve all incidents and accidents for people, vehicles and equipment and freight claims (OS&D).

• Supervision of Dock Workers, both employee and contractor/agency, directly and indirectly.
• Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.

• Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
• Communicating with dock operators, Steele’s divisions and resolve various problems and related complaints and implement corrective measures and process improvements

• Works with the Terminal Manager to track monthly performance stats for the dock.
• Daily capacity reporting, complete and submit daily activity logs.
• Tracking of daily revenue generated by Cross dock operations.
• Ensuring daily dock audit compliance.

• Some heavy lifting may be required.
• May be required to complete load transfers by hand.
• Forklift work as required to help the dock daily

• 5+ years' experience in a terminal setting in the transportation industry.
• Trained in the Transportation of Dangerous Goods
• Forklift certified.
• WHMIS certified.
• Strong interpersonal, communication (verbal and written), and customer service skills.
• Strong problem-solving skills.
• Customer and Sales oriented.
• Ability to multitask and prioritize workload.
• Safety oriented
• Proficient use of English, both written and spoken, additional languages considered an asset.
• Task oriented – self motivating.
• Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply.

• Graduate/ post-secondary education (general stream), or a combination of education and experience. However, Minimum of secondary education.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.
• Experience with TMS / WMS systems is a definite asset.
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
• Experience leading a team of front-line employees and drivers.
• Strong leadership skills, including the ability to get things done through others and people development.
• Experience /Contributing to the development of and managing an annual operating budget.

• 8–10-hour shift
• Monday to Friday
• In - Person

• Company events
• Comprehensive Health and Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Personal Paid time off
• Paid Sick Leave
• Paid Study Leave
• Tuition reimbursement

• CALGARY, AB: Reliably commute or plan to relocate before starting work (required).

• 5+ Years

Steele's Transportation Group