FIREFIGHTER INFO & COMM SYSTEMS (GIS Application Specialist)
City of Toronto View all jobs
- Toronto, ON
- $50.77 per hour
- Permanent
- Full-time
- Provide direct operational support for the CAD, Incident Records Management, and staffing systems used by TFS.
- Participate in an after-hours on-call rotation to provide technical support for mission-critical systems and mobile devices.
- Expected to develop and maintain expert level knowledge of CAD and other public safety technologies.
- Maintain accurate spatial and geographic databases associated with TFS's CAD system and other GIS-enabled applications. Regularly address spatial data discrepancies or refinements in emergency response plans.
- Connect/integrate address-based data with risk reduction applications and corporate data to provide a consistent and comprehensive view of community risk reduction processes.
- Contribute to emergency response planning by providing GIS application expertise or spatial analysis.
- Coordinate and collaborate with multidisciplinary teams when planning and implementing new GIS-related solutions or enhancements to existing applications.
- Assist with building, testing, documenting, installing and training of GIS-enabled off-the-shelf or customized applications.
- Document data dictionaries, metadata, and workflows for divisional geospatial assets.
- Conduct quality assurance checks to maintain data reliability.
- Work within a public safety environment independently with minimal supervision and collaboratively, while contributing to a diverse team environment.
- Utilize Microsoft SQL Server to support, troubleshoot, and optimize mission-critical GIS, CAD, and operational data systems.
- Continually maintain a high standard of professionalism, integrity, reliability, and credibility, which are fundamental requirements for this position.
- Contribute as a member of the City of Toronto workforce, aligning day-to-day work with corporate values, policies, and the City's overall vision and mission.
- Serve as a member of the Toronto Fire Service emergency response team, directly supporting Division-specific objectives related to emergency response readiness and operational effectiveness.
- Post-secondary degree or diploma in GIS, Data Science, Engineering, Computer Science, Urban Planning, or an approved equivalent combination of education, training and experience.
- At least three years' experience (within the last five years) in GIS, spatial analysis, and application support, ideally within a municipal or emergency services environment.
- Possess a Driver's License, Class 'G' or better, valid in the Province of Ontario and be able to maintain the same.
- Able to translate organizational needs into GIS-based solutions and measurable outcomes
- Expert proficiency with enterprise GIS software (e.g., Esri ArcGIS Pro/Enterprise)
- Hands-on experience with Microsoft SQL Server (queries, stored procedures, optimization, SSIS/SSRS/SSAS) to support mission-critical operational systems.
- Proficiency in scripting languages such as Python or Visual Basic for automation and analysis.
- Highly developed analytical and problem-solving skills
- Experience using MS Office (Word, Excel etc.)
- Experience in leading and documenting technical projects and communicating with management and external stakeholders.
- Commitment to customer service, performance quality and continuous improvement
- Well-developed interpersonal, oral and written communication skills
- Ability to work with competing demands, prioritize and meet deadlines
- Must provide a Criminal Record Check obtained from a police service in Ontario, to the satisfaction of Fire Services
- Entry-level TFS exam may be required
- Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting
- Additional information submitted after the job posting closing date will not be accepted