
Product Engineer, Electrical Engineering
- Toronto, ON
- Permanent
- Full-time
- Full-time position to be based out of Edmonton, Calgary or Toronto
- Competitive compensation package
- Annual bonus program
- Robust technical training programs, in person and virtual, on engine-driven generators, compressed air machinery, power and control systems, HVAC, microgrid & storage and more
- Safety-focused culture working on brand new technology
- Provide expert technical service support for products, applications, processes, and major project designs to internal and external customers
- Conduct condition monitoring and troubleshoot technical programs, products, and applications
- Provide feedback to design teams to improve efficiency and effectiveness of products and applications
- Support capability building by learning new products and technologies to optimize operational practices and enhance knowledge sharing across the company
- Assist in quality assurance classification of products
- Consult on new specification requirements and identify opportunities for customers
- Research and report on competitor products and process technologies
- Streamline business processes to increase productivity and reduce unplanned operating costs
- Investigate customer complaints related to product quality, tolerances, specifications, and delivered conditions
- Proven experience in technical service support or a similar specialist operational/technical role
- Strong troubleshooting and problem-solving skills within an established framework
- Ability to work independently with limited supervision
- Knowledge of quality assurance processes and product classification
- Experience in consulting on product specifications and customer requirements
- Familiarity with competitor product research and process technology analysis
- Capability to support capability building and knowledge sharing initiatives
- Excellent communication skills for internal and external customer engagement
- Relevant technical education or professional qualifications in the field