Senior Manager, Human Resources DTC Businesses
- Toronto, ON
- Permanent
- Full-time
- Build trusted relationships amongst all levels of the business
- Partner with leaders to build people plans that support having highly engaged and successful teams
- Support long-term succession planning and talent management for business continuity and high performance
- Collaborate with the HR team and leaders to formulate, implement and evaluate HR strategies that support all business lines mission and goals
- Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly
- Lead a customer-focused team to foster strong client relationships
- Collaborate with leadership teams to identify key roles and requirements, and support them in creating effective resource plans
- Provide ongoing and individualized feedback and coaching, recognizing and adjusting to support different styles
- Implement strategies to enhance employee engagement, productivity, and retention, fostering a positive organizational culture
- Support organizations' capacity to embrace and internalize change
- Use insights, data and track trends to drive people and change management best practices
- Identify areas for opportunity and improvement, diagnosing issues and working to resolve them
- Maintain knowledge of relevant laws and regulations, ensuring organizational compliance and mitigating legal risks
- Give authentic feedback on performance and potential to empower and motivate our people talent
- Drive initiatives to improve overall engagement, productivity, turnover and bench strength of the team
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Minimum 7 years of HR experience within a Retail environment with Direct-to-Consumer experience an asset (deep knowledge of retail and digital business preferred)
- Bachelor's degree/College Diploma or equivalent experience, preferably in Human Resources, Business Administration, or Retail Management
- CHRP/CHRL or related designation considered an asset
- Demonstrated experience providing HR thought leadership to business partners HR expertise and leadership in coaching, mentoring and developing others
- Experience in earning and building the trust of leaders and employees by maintaining confidentiality
- Excellent influencing and relationship-building skills with a natural curiosity about the business
- Ability to navigate complex Employee Relations issues
- Ability to convert strategy into actionable plans and results
- Strong organizational skills with the ability to effectively manage competing priorities
- Capable of balancing patience and forcefulness, and deploying each appropriately
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world's best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital