Employee & Labour Relations Business Partner

• Ensure adherence to organizational policies and procedures related to employment standards, human rights, and occupational health & safety.
• Identify, assess, and report compliance risks related to employee and labour relations matters.
• Provide recommendations to leaders and HR to address identified risks and strengthen policy adherence.
• Ensure defensible documentation and reporting for challenging, contentious, or precedent setting matters.

• Provide Employee and Labour Relations subject matter expertise grounded in applicable legislation, jurisprudence, and evolving case law, translating legal and regulatory developments into practical guidance for leaders and HR.
• Provide ER/LR advisory support and act as an escalation point for challenging or contentious employee related issues.
• Provide oversight and, where appropriate, direct involvement in contentious or precedent setting matters referred by leaders or HR Business Partners.
• Advise leaders and HR on the interpretation and application of employment and labour legislation, collective agreements, and ER/LR policies.
• Counsel leaders and HR on workforce trends, systemic issues, and emerging risks; escalate unresolved or recurring issues as appropriate.
• Conduct or provide guidance to HR teams on workplace investigations involving allegations of unfair treatment, harassment, discrimination, workplace violence, or hostile work environment concerns, and provide defensible recommendations aligned with legal and organizational considerations.
• Build and maintain effective working relationships with leaders and HR to support appropriate use of ER/LR advisory services.

• Monitor employee relations practices across assigned client groups to ensure alignment with legislative requirements and ER/LR governance standards.
• Act as a liaison between operational leaders and the National Director, Labour & Employee Relations to identify emerging risks and opportunities for policy, practice, or cultural improvements supporting organizational change.

• Provide ER/LR concurrence and advisory approval on employment decisions within prescribed organizational authorities, including terminations and separation arrangements.
• Exercise delegated authority, as applicable, in the review and execution of separation agreements and employment transitions, in alignment with divisional and organizational protocols.
• Advise leaders and HR on the application of ER/LR policies, legislative obligations, and risk considerations to support defensible decision making.
• Determine when employee and labour relations matters require escalation and raise issues of concern to appropriate senior leadership within the ER/LR governance framework.

• Provide ER/LR governance and advisory support across a large, distributed Canadian home and community care organization with extensive national operations and service lines.
• Influence decision making on challenging, contentious, and precedent setting matters within a complex, regulated care environment, where workforce decisions directly affect service continuity and client experience.
• Contribute to enterprise improvement through trend based insights, defensible documentation, and decision support aligned with ongoing operational and digital modernization initiatives.

• Director, Employee and Labor Relations
• Senior HR Business Partners
• LOBs Senior Leaders
• LOB senior managers and managers
• National Development Centre Functions
• Payroll and Shared Services

• Strong written and verbal communication skills, including the ability to clearly distill and frame issues and provide concise, defensible advice supported by sound documentation.
• Strong relationship management skills with credibility across all levels of the organization, including senior leaders.
• Ability to advise, influence, and appropriately challenge leaders on sensitive employee and labour relations matters.
• Strong collective agreement interpretation and application skills, including grievance handling and dispute resolution.
• Strong conflict resolution and de escalation skills in high conflict or emotionally charged situations.
• Demonstrated capability to conduct objective workplace investigations, including human rights and occupational health & safety matters, with sound documentation.
• Demonstrated matter ownership and execution discipline across multiple concurrent ER/LR issues, including prioritization, documentation, and appropriate escalation.
• Able to adapt approach and communication style to the situation while maintaining ER/LR governance, consistency, and disciplined execution.
• Identifies patterns and emerging themes across ER/LR matters and surfaces insights to support proactive action and governance improvement.
• Exercises escalation discipline—flags sensitive, challenging, contentious, or precedent setting matters early and keeps leaders appropriately informed.

Bayshore HealthCare