
Associate Product Owner, Finance and Corporate System
- Markham, ON
- Permanent
- Full-time
- Product Planning and Execution
- Assist in managing the product backlog for corporate systems including ERP (e.g., D365 F&O, NAV), HRIS (e.g., Workday), and financial reporting tools.
- Translate business requests into clear, testable user stories with appropriate acceptance criteria and business value definitions.
- Participate in Agile delivery ceremonies (e.g., sprint planning, stand-ups, retrospectives) in partnership with Scrum Teams and Delivery Leads.
- Support release planning, documentation, and stakeholder communication as part of quarterly or program increment planning cycles.
- Business Engagement & Requirements Gathering
- Conduct requirements elicitation sessions with stakeholders from Finance, HR, Legal, and Internal Audit.
- Document current-state processes and support future-state design aligned with enterprise objectives.
- Maintain traceability between business needs, technical requirements, and delivered functionality.
- Governance, Risk, and Compliance Alignment
- Ensure functional changes align with internal controls (e.g., SOX), data privacy regulations, and enterprise security policies.
- Support the preparation of documentation for audits, reviews, or internal control testing where applicable.
- Testing & Deployment Support
- Assist QA and business users in preparing for and executing UAT (User Acceptance Testing), including issue logging and resolution tracking.
- Review test plans and help validate functional outcomes pre-deployment.
- Contribute to post-release hyper care and training documentation.
- Operational Support & Continuous Improvement
- Monitor system performance and gather feedback from end-users to suggest backlog items and enhancements.
- Support analysis of root causes for incidents and trends in support tickets, contributing to problem management.
- Help identify opportunities for automation and efficiency across finance and corporate service processes.
- Other duties as required.
- Occasional travel may be needed for workshops, training, or go-lives.
- 4-6 years of relevant experience in business analysis, system implementation, or product support roles in an enterprise setting.
- Bachelor’s degree in business, Finance, Information Systems, or a related discipline.
- Exposure to one or more corporate systems such as Microsoft Dynamics 365 F&O, SAP, Oracle, or Workday is preferred.
- Familiarity with Agile product delivery (Scrum or SAFe) and tools such as Azure DevOps or Jira.
- Solid communication and facilitation skills to support cross-functional collaboration.
- Understanding of financial concepts (GL, AP, AR, budgeting, procurement) and corporate workflows.
- Strong attention to detail, with the ability to manage multiple tasks and priorities.
- Knowledge of change management, SOX compliance, or ITIL practices is an asset.
- Proven ability to lead technical teams and projects.
- Excellent communication and documentation skills for interacting with stakeholders and team members.
- Experienced in Agile software development methodologies, source control, and automated testing and deployment.
- Knowledge about Retail systems, including point-of-sales, warehousing / distribution, and merchandising systems.
- Ability to self-start, eager to learn.
- Business Acumen - Understands enterprise financial and HR operations; able to contribute to scalable solutions.
- Interpersonal Savvy - Builds credibility with business stakeholders, vendors, and delivery partners.
- Problem Solving - Breaks down complex problems into structured parts; applies data and logic to solve them.
- Accountability - Takes ownership of deliverables and communicates progress clearly.
- Drive for Results - Demonstrates persistence and ownership to meet delivery milestones and quality expectations.
- Communication - Shares information clearly across technical and non-technical audiences.
- Adaptability - Thrives in a large, matrixed organization with shifting priorities and evolving business needs.
- Analytical Thinking - Comfortable analyzing data, business processes, and system behavior.
- Collaboration - Works effectively with cross-functional teams and external vendors in a highly governed environment.
- Technology Orientation - Understands how digital tools support enterprise processes and compliance requirements.