Accounting Clerk
- Toronto, ON
- $22.00 per hour
- Contract
- Full-time
Pay Rate: $22 per hour
Location: Toronto, ON
Location Type: Hybrid: once a week onsite
Business Hours: Monday to Friday; 7am-3pm ESTJob Responsibilities:
- Provides advice to internal business partners and peers to support the completion of a reconciliations within established procedures.
- Perform manual matching via Reconciliation Platform (i.e. IMATCH).
- Monitors production logs and schedules to ensure key controls are followed and exceptions are actively pursued; escalates to the manager as appropriate.
- Monitors service delivery performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
- Delivers exceptional customer service to build trust through responsive, accurate, consistent, knowledgeable and available services and support.
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Recommends and implements process improvements.
- Processes timely and accurate transactions, audit/reconciliation transactions and resolves discrepancies according to established standards and guidelines.
- Records and verifies data for fulfillment and/or further processing.
- Ensures adherence to all aspects of First Principles, Code of Business Conduct and Ethics, Corporate policies, procedures and applicable regulatory requirements.
- Reviews transactions and requests for compliance with regulatory and Bank requirements. Communicates with internal partners and external customers to respond to inquiries according to guidelines; Follows-up with business units to ensure issues are resolved.
- Supports the testing and implementation of projects and onboarding of new/revised products, services or processes.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
- 1 - 2 years of relevant experience
- Postsecondary degree
- Knowledge of standard desktop applications used by the business unit
- Outlook, Excel, Adobe
- Prioritization skills - Good
- Organizational skills - Good
- Customer service skills - Good
- Ability to multi-task in a fast-paced environment
- Basic specialized knowledge & written communication skills - Good
- Organization skills - Good
- Collaboration & team skills - Good
- Analytical and problem-solving skills - Good