District Operator - Ontario District 10
Sobeys
- Mississauga, ON
- Permanent
- Full-time
- Coach, develop and empower team members
- Review employee and customer engagement results and develop overall action plans, and coach according to market insights
- Inspire a positive, customer-oriented culture and develop customer service KPIs
- Oversee Franchisee/store management's life cycle including selection, training, performance management, and compensation
- Own succession planning and performance management
- Build strategy that aligns with functional strategy
- Develop Key Performance Indicators (KPIs) to measure success
- Communicate with leader/ team to provide KPI and strategy updates
- Own implementation of external compliance including Integrated Health Management and Food Safety regulations
- Own the execution of internal programs to drive store, product, labour and customer service standards
- Drive implementation of Corporate Social Responsibility initiatives and district involvement in the community
- Own development of district business plans to drive sales/business growth
- Lead capital projects
- Oversee plan vs. actual performance
- An Undergraduate Degree and a minimum of 10 years of relevant experience
- Full knowledge of store operations
- Full knowledge of business processes tools
- Knowledge of union contracts and franchise business models
- Full knowledge of company policies and procedures
- Proficient use of the Microsoft Office Suite
- Must have a valid driver's license