CIAM Consultant or Senior Consultant

Deloitte View all jobs

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Hybrid
Reference code: 132251
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--What will your typical day look like?Key Responsibilities:Delivery & Technical Responsibilities
  • Design, build, and implement CIAM solutions using platforms such as: Microsoft Entra ID (Azure AD B2C / External Identities), ForgeRock Identity Platform, Ping Identity (PingOne, PingFederate, PingAccess), Okta Customer Identity, Auth0
  • Deliver end-to-end CIAM capabilities including: Customer registration and authentication flows, Social and federated identity integration, Adaptive and risk-based authentication, Consent and preference management, API security and token management (OAuth 2.0, OpenID Connect)
  • Support solution architecture, technical design, and implementation across cloud and hybrid environments.
  • Integrate CIAM platforms with customer-facing applications, APIs, and legacy systems.
Contribute to identity governance, privacy-by-design, and regulatory compliance (e.g. GDPR).Consulting & Client Engagement:
  • Engage with client stakeholders to understand business, security, and customer experience requirements.
  • Translate business needs into technical CIAM solutions and roadmaps.
  • Support workshops, requirement gathering, and design sessions.
  • Produce high-quality deliverables including architecture diagrams, technical documentation, and implementation plans.
  • Mentor junior team members and contribute to team capability development (Senior Consultant).
Practice & Thought Leadership
  • Contribute to Deloitte CIAM assets, accelerators, and methodologies.
  • Support pre-sales activities, proposals, and client demos.
  • Stay current with emerging identity standards, threats, and CIAM platform innovations.
About the teamDeloitte is seeking Consultant and Senior Consultant level professionals to join our growing Customer Identity & Access Management (CIAM) capability. You will work with leading public and private sector clients to design, implement, and optimise secure, scalable, and user-centric CIAM solutions that protect customer data and enhance digital experiences. This role provides exposure to large-scale digital transformation programs, cutting-edge identity technologies, and complex regulatory environments.Enough about us, let’s talk about youRequired Skills & ExperienceConsultant:
  • 2–4+ years of experience in IAM or CIAM delivery
  • Hands-on experience with at least one CIAM platform:
  • Entra ID, ForgeRock, Ping Identity, Okta, or Auth0
  • Working knowledge of: OAuth 2.0, OpenID Connect, SAML, REST APIs and JSON, Cloud platforms (Azure, AWS, or GCP)
  • Experience supporting CIAM implementation projects or system integrations.
  • Strong communication skills and ability to work in client-facing environments.
Senior Consultant:
  • 4–7+ years of IAM/CIAM experience with multiple platform implementations
  • Strong hands-on expertise in CIAM architecture and solution design
  • Experience leading workstreams or small delivery teams.
  • Ability to advise clients on CIAM strategy, platform selection, and roadmap definition.
  • Proven experience balancing security, usability, and regulatory requirements.
Desirable Skills:
  • Experience with Azure B2C / Entra External Identities migrations
  • ForgeRock AM/IDM or PingFederate/PingOne advanced configuration
  • Okta/Auth0 extensibility (rules, actions, custom flows)
  • CIAM in high-scale consumer environments (millions of users)
  • DevOps / CI-CD pipelines for IAM platforms
  • Knowledge of Zero Trust and digital identity standards
  • Relevant certifications (e.g. Azure, Okta, ForgeRock, Ping Identity)
Total RewardsThe salary range for this position is $58,000 - $102,000 (Consultant) or $80,000 - $138,000 (Senior Consultant), and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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