Country Enablement Lead, KDN Advisory ( 24 Month Secondment/Fixed Term Contract)
KPMG View all jobs
- Toronto, ON
- $104,000-150,000 per year
- Temporary
- Full-time
What you will do
- Build and maintain trusted relationships with key business leaders and stakeholders in assigned member firms
- Develop and execute strategic account plans to achieve financial and CSAT targets while driving KDN adoption
- Resolve escalations and take accountability for improvement plans to achieve strong client satisfaction
- Collaborate with sales leads, delivery teams, and resource managers to respond to RFPs and support requests effectively
- Actively monitor client pipelines, opportunities, and enhance delivery effectiveness across engagements
- Drive delivery excellence, ensure consistency across KDN advisory activities, and apply best practices collaboratively with other leaders
- Minimum 15 years experience in global account management, business development in a global professional services firm
- Bachelor’s degree in Information Technology or related experience
- Have a strong focus on service excellence and revenue growth, demonstrating responsiveness, exceptional stakeholder management, strong communication, influencing, and facilitation skills to effectively drive change and deliver value.
- Demonstrated ability to grow and scale major accounts/member firm revenue and a track record of impactful business leadership.
- Clearly demonstrate the ability to manage and leverage that larger organization to manage and resolutive escalations and resolve problems.
- Strong understanding of technology and how various solutions interact