Commercial Account Manager
- Concord, ON
- $75,000-110,000 per year
- Permanent
- Full-time
- Developing and maintaining positive client relations
- Carry a positive demeanor and outlook when it comes to customer management and service
- Collaborate with our Underwriters daily and maintain a strong and positive relationship
- Review property appraisals, reports and identify/make recommendations on limits and coverages
- Review new business and renewal policies making recommendations on limits and coverages
- E-Docs/Renewal lists – review coverages and handle accordingly per producer
- Manage client policy renewals as well as re-market existing clients when necessary
- Process outstanding payments and banking information changes
- Transact and Invoice Agency Bill Policies
- Follow up on abeyances on a daily basis
- Quote policy changes through company portals
- Assist Account Executives with renewals, policy changes and new business processing
- Ability to problem solve and use appropriate judgment when assessing a risk or issue
- Minimum 5 years experience as a Commercial Lines Account Manager / CSR
- Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.
- Ability to work as a team and work well under pressure
- Superior organizational, verbal and written communication skills
- RIBO License (required) and willing to work 2 days a week in the office.
- Medical Benefits
- Dental Care
- Vision Care
- Disability Insurance
- Extended Health Care