
Train Operations Supervisor
- Montreal, QC
- Permanent
- Full-time
- Ensure that all transportation and Customer Service activities are performed safely, promptly while providing a courteous service to clients in accordance with corporate policies, practices, government regulations, Canadian Rail Operating Rules and special instructions.
- Coordinate, direct and supervise locomotive engineers and train operators through the application of a high level of technical and managerial skills related to Customer service delivery and the safe operation of trains and the provision of a quality service in accordance with the advertised train schedules;
- Report all accidents, derailments or disruptions assuming the senior role coordinating all Bombardier Transportation and Equipment Maintenance activities with the host railway to minimize adverse effects to passengers while ensuring an expeditious return to normal operations. Investigate customer complaints, accidents, injuries, rule violations and other staff failures.
- Monitor and undertake action to ensure performance of locomotive engineers and train operators on board trains;
- Asses train reports for on-time performance and Interface regularly with host railways rail traffic control centers as well as host railway operating officers to ensure coordination and daily performance of train operations and to immediately respond and correct deviations to the operating plan;
- College degree in a relevant field (Administration and/or Engineering)
- You have a Locomotive Engineer certification + Rules Qualification and Canadian Rail Operating Rules (CROR) certification;
- You cumulate minimum five (5) years of experience in the rail industry as either locomotive Engineer, Train Operator, Supervisor, Trainmaster; in addition you have relevant experience in crew management
- Microsoft office, SAP