Manager Process Owner – Global Reconciliation Services
- Toronto, ON
- Permanent
- Full-time
- Strives to improve finance processes while ensuring work performed is verified and in conformance with RBC standards, policies, procedures and in compliance with Statutory and Regulatory requirements.
- Participates in end-to-end process redesign, analysis, planning, documentation and implementation for assigned processes/tasks, leading the planning of assigned tasks and ensuring integration into overall initiative plan.
- Performs full analysis and execution components of process reviews (detailed data-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation, etc).
- Leverages automation (e.g. VBA) and/or works with our IT partners to streamline processes and eliminate non-value-added activities
- Seeks to contribute to an environment of continuous improvement by identifying, recommending and assisting implementation of business solutions that support the overall strategy of Finance Shared Services.
- Anticipates operational and tactical risks and issues and tracks to resolution using the appropriate methodology.
- Assesses ambiguous situations and provides clarity to team and stakeholders as required.
- Promotes innovative or improved methods to achieve targets and implements best practices.
- Provides superior client experience and strengthens relationship with business partners and vendors.
- Collaborates with colleagues across the organization as required.
- Raises, tracks and works to the resolution of issues/conflicts, removes barriers/resolves issues and escalates to others as appropriate.
- Structural template designs and Documentation improvements
- Process reengineering for process remediation.
- Design and document internal controls to mitigate risks identified through process reviews
- University degree or equivalent experience (Business / Accounting preferred)
- 3-5 years’ experience with E2E process review, and remediation planning
- 2+ years’ experience in the general ledger reconciliation environment.
- Experience with process mapping and documentation
- Project management and planning skills
- Strong oral and written communication skills
- Strong collaboration and stakeholder management skills
- Strong understanding of TLM (Transactional Life cycle Management) application
- Confidence in decision making and strategic planning
- Strong Excel skills and PowerPoint skills
- Critical thinking.
- Solid knowledge of implementing Controls and Risk assessment frameworks
- Change management minded
- Sense of urgency with ability to handle multiple demands
- Experience with Large data
- VBA Excel knowledge
- SOX Controls knowledge to meet process requirements.
- Financial reporting cycle experience
- Operational /process background with exposure to LSS (Lean Six Sigma) or process re-engineering preferred
- Interest in AI solutions applied to process optimization
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to work with groups from all over RBC including Financial control, Finance IT , Automation teams and developers.
- Space to implement new Ideas and visions into existing roles and processes