Specialist, Fundraising Operations

• Contract Type/Term: Full-time, Indefinite
• Start Date: September 8-15, 2025
• Hours of Work/Schedule: 35 hours/week
• Available Positions: 1
• Job Location(s): Toronto-based. Hybrid model with occasional in-office work (71 Regent Park Boulevard) and remote work as applicable.
• Reports to: Sr. Development Manager
• Salary: The starting salary for this position is set at $60,000 per year, with opportunities for growth based on performance and organizational advancement.

• 35 paid days off in your first year, including: 13 vacation days (exceeds ESA minimums), 10 personal emergency/sick days, 2 weeks paid office closure days over the winter holidays (end of December to start of January), and 2 additional paid office closure days
• Flexible work options, including a hybrid work model
• Extended health and dental coverage
• Flexible savings options, with employer-matching contributions to your choice of GRRSP, TFSA, or FHSA after 1 year of employment.
• Flexible Fridays year-round
• Tech package, including access to essential accessories
• Employee Assistance Program (EAP) offered through Support & Growth

• Manage day-to-day CRM operations (e.g., Raiser’s Edge or Salesforce), ensuring timely, accurate input of donor data, contributions, and interactions
• Maintain clean and accurate donor data, applying consistent data entry practices and supporting data integrity across all touchpoints
• Process and acknowledge all gifts, ensuring accurate gift coding, allocation to appropriate funds/campaigns and generation of timely acknowledgements and tax receipts
• Log and deposit cheques or other physical contributions in coordination with finance, ensuring secure handling and reconciliation with CRM and financial systems
• Import and reconcile donor and gift data from external third-party platforms (e.g., CanadaHelps and Benevity) into the CRM
• Support basic accounts receivable tasks related to individual and institutional donations, such as tracking outstanding pledges or payments and liaising with finance for reconciliation
• Prepare segmented donor lists, reports, and giving histories for stewardship, analysis, and campaigns

• Support the execution of stewardship plans, including personalized acknowledgments, updates, and recognition
• Coordinate logistics for donor events, including invitations, registration, and day-of execution
• Coordinate the production and delivery of stewardship mailings, reports, and acknowledgments, ensuring timely and thoughtful donor experiences
• Assist in producing materials for donor meetings, briefings, and internal planning sessions

• Track campaign calendars, deliverables, and deadlines across teams to ensure timely execution
• Support data collection and background research to inform grant proposals and donor outreach
• Help maintain the fundraising knowledge base (templates, assets, style guides, timelines)
• Assist in tracking campaign performance and engagement metrics using CRM dashboards or basic reporting tools.

• Schedule meetings, prepare internal materials, and track team action items
• Maintain organized records of funding applications, reporting deadlines, and donor communications
• Support the development of internal dashboards or tools for tracking progress and accountability

• Post-secondary education in nonprofit management, business administration, communications, or a related field—or equivalent professional experience
• Commitment to professional development in fundraising, database management, or nonprofit operations

• 1–3 years of experience in coordination, administration, or nonprofit operations (experience in a fundraising or donor-facing environment is preferred)
• Strong proficiency with CRM platforms (e.g., Salesforce, Keela, Raiser’s Edge), Microsoft Office Suite, and Google Workspace, and comfort navigating spreadsheets, databases, or digital platforms
• Proven ability to manage confidential information with care, professionalism, discretion, and accuracy
• Experience with cheque processing, donation tracking, and accounts receivable functions, ideally within a nonprofit or development setting.
• Proven ability to manage confidential and financial information with care, professionalism, discretion, and accuracy.
• Experience supporting data entry, scheduling, communications, or backend processes for a team or department
• Strong written and verbal communication skills and comfort collaborating across teams

• Strong attention to detail and accuracy in managing data, tracking donor activity, and processing contributions, with a proactive approach to task management
• Excellent organizational and time management skills, with the ability to manage concurrent administrative tasks and timelines independently
• Clear and professional written and verbal communication skills, with the ability to collaborate across departments and represent the organization externally when needed
• Proactive, solutions-oriented mindset with a willingness to improve systems and contribute to team efficiency
• Commitment to equity, integrity, and care in handling sensitive donor information and supporting ethical fundraising practices
• Meticulous attention to detail and organizational discipline
• Familiarity with accounts receivable processes, including gift entry, cheque deposits, donor acknowledgment, and reconciliation with finance teams.
• Strong understanding of CRM data hygiene practices, and the ability to build and maintain clean, reliable donor records to support reporting and stewardship.
• Commitment to equity, integrity, and care in handling sensitive financial and donor information and supporting ethical fundraising practices.

• Experience with donor stewardship practices, gift processing, or campaign coordination
• Familiarity with nonprofit fundraising principles or donor lifecycles
• Experience in a youth-serving, equity-focused, or community-based organization
• Lived experience in low-income or racialized communities and/or deep understanding of equity-centered fundraising

• Resume
• Statement of Interest (max. 1 page)
• 2-3 Professional References (references will only be contacted at a later stage in the hiring process, and only after informing candidates in advance)

Visions of Science Network for Learning