Manager, Investigative Research

Royal Bank of Canada

  • Toronto, ON
  • Permanent
  • Full-time
  • 23 hours ago
Job DescriptionWhat is the opportunity?As Manager, you will conduct and lead complex domestic and international enhanced due diligence (“EDD”) investigations across the Enterprise which mitigate financial, reputational, regulatory and legal risk using established investigative research procedures and in accordance with RBC Policies. These reactive investigations include sophisticated analysis and professional reporting of fraud, corruption, international political stability and other risk factors.Your assignments are often very sensitive and highly confidential and some will involve providing recommendations and advice to senior executives and in-house and external legal counsel. You will identify and document intelligence that mitigates financial, reputational, regulatory and legal riskWhat will you do?
  • Conduct specialized investigative research, analysis and professional reporting for large-scale fraud/AML-related or internal code of conduct investigations, complex and difficult referrals escalated from other internal partners, such as CIS, AML, Compliance, HR, Ombudsman Office, the Corporate Secretary and Law Group.
  • The fraud-related investigations may include performing comprehensive background information, locating assets, people and connections, criminal convictions and civil proceedings, analysing the validity and ownership of websites, and other relevant factors
  • Other requests may include privileged senior executive due diligence in compliance with OSFI regulations, proposed RBC vendors with multi-million dollar product/service contracts, and high-risk financing requests from Group Risk Management
  • Develop and expand sophisticated sources of intelligence used to conduct EDD and to prevent fraud.
  • Advise Financial Crime senior management of EDD and fraud issues, significant control weaknesses or deficiencies and trends identified using standardized reporting in a timely manner
  • Provide assistance to clients in the event of the EDD Associate Director’s absence
  • Manage EDD vendor contracts
What do you need to succeed?Must-have:
  • Minimum 5 years of experience in conducting investigative research/EDD and information retrieval
  • Sophisticated knowledge of the content and skilled in social media investigative research, accessing information aggregators such as LexisNexis, Infomart, Factiva, Pacer, Quick Law, and obtaining open source intelligence
  • Strong knowledge of the content of Canadian, American and UK public records (such as corporate registries, land title records, bankruptcy, secured loans and liens, court filings) and the ability to obtain these records from electronic sources and third parties if necessary.
  • Advanced knowledge and skills in using Google and “deep web” internet search engines including the ability to identify authoritative sources
  • Proven outstanding analytical skills in reviewing large amounts of complex information, assessing risk and making recommendations
  • Excellent written skills to prepare comprehensive and professional reports to the investigators, senior executives, in-house and external legal counsel
  • Superb time management and prioritization skills in order to balance multiple complex files under extreme pressure and strict deadline
Nice-to-have:
  • Ability to fluently read, write and conduct open source research in Chinese or French
  • University degree or equivalent experience
  • Knowledge of applicable foreign government and United Nations public records
  • Ability to conduct and/or coordinate domestic and international EDD investigations with third party vendors
  • Certified Fraud Examiner designation
What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
#LI-POSTJob Skills Chinese to English Translations, Enhanced Due Diligence, Legal Research, Mandarin Chinese Language, Open Source Intelligence, Qualitative Analysis, Report Writing, Research TechniquesAdditional Job DetailsAddress: 20 KING ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-09-03Application Deadline: 2025-09-22Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada