Oracle Financials Support Engineer (DevOps & Automation)

• Application support and system reliability

• Automation and scripting

• Ensuring system availability and SLA compliance

• Provide day-to-day support for Oracle finance applications:

• Corporate General Ledger (GL)

• Country GLs

• Financial Accounting Hub (FAH)

• Oracle OBI

• Essbase

• Oracle DataStage

• Monitor overnight batch jobs and troubleshoot failures

• Diagnose and resolve production issues (application, data, FTP, server connectivity)

• Ensure system uptime and adherence to SLAs

• Provide after-hours and weekend production support when required

• Design and implement automation solutions for operational processes

• Develop and maintain Autosys job schedules

• Build and enhance scripts using Unix and SQL

• Onboard new workflows into scheduling systems

• Support system patches, upgrades, and enhancements

• Execute test procedures and assist with UAT and production deployments

• Maintain documentation for system changes and releases

• Ensure compliance with change management processes

• Review and manage user access and security administration

• Ensure access aligns with business roles and compliance requirements

• Support PeopleSoft reporting cycles (month-end, quarter-end)

• Ensure data accuracy and reporting integrity

• Monitor reporting workflows and meet strict deadlines

• Maintain:

• Chart of accounts

• Reporting hierarchies

• Support regulatory, statutory, and management reporting

• Work with stakeholders to gather and analyze requirements

• Conduct interviews, workshops, and solution discussions

• Translate business needs into functional and technical requirements

• Support system design and data migration activities

• Assist in test planning, test case development, and execution

• Hands-on experience supporting Oracle financial applications:

• GL, FAH, OBI, Essbase, DataStage

• Strong experience in:

• Production support / application support

• Automation and scripting

• Proficiency in:

• Unix scripting

• SQL

• Experience with:

• Autosys or similar job schedulers

• UAT and production support environments

• Strong analytical and problem-solving skills

• Ability to troubleshoot application, data, and infrastructure issues

• Experience with PeopleSoft financial systems

• Exposure to DevOps tools and practices

• Knowledge of data warehousing / reporting systems

• Familiarity with financial domain processes (GL, reporting, compliance)

• Strong communication and stakeholder management

• Ability to work under pressure and meet deadlines

• Ownership and accountability for production systems

• Analytical thinking and attention to detail

Astra North Infoteck Inc.