Senior Software Developer II
- Montreal, QC
- Permanent
- Full-time
- Develop solutions to interact with databases and REST services.
- Integrate contact center solutions or in-house applications.
- Acquire knowledge of contact center solution features through training and support programs.
- Participate in functional analysis to define business requirements.
- Work closely with colleagues to deliver complex contact center solutions.
- Participate, primarily in an Agile mode, in the development and/or integration of contact center solutions.
- Knowledge of contact center solutions or product suites from one or more of the following vendors: Genesys, NICE, Google, and/or AWS, as well as CRM.
- Ability to develop applications or interfaces for technological solutions.
- Ability to integrate applications into technological systems or solutions.
- Capability to work as a team and interact with customers to ensure their satisfaction throughout the entire project delivery cycle.
- Client-oriented, with experience demonstrating an ability to deliver solutions according to customer expectations.
- Strong experience with a combination of the following technologies: JavaScript, HTML, CSS, Java or C#, AWS, Google Cloud, or Azure. (DevOps, Python, C++, SQL, Go, VXML, and Vue.js are assets).
- Good ability to diagnose application problems and related network issues.
- Education in Computer Science or a related field.
- Bilingual in French and English (spoken and written).
- Ability to obtain Federal Government security clearance.
- Decisive Problem Solver: Proactively addresses challenges with immediate and effective action.
- Strategic and Adaptable Thinker: Analyzes problems comprehensively, incorporating new information and perspectives to develop innovative solutions.
- Effective and Empathetic Communicator: Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
- Highly Adaptable and Resourceful: Masters new situations, demonstrating skillful responsiveness to evolving demands.
- Collaborative Team Builder: Actively challenges divisive thinking and fosters a shared sense of purpose.
- Dedicated Mentor and Coach: Invests in the growth of others by providing guidance, support, and mentorship.
Work Arrangement: Hybrid
Application Deadline: 09/12/2025For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the or visit our for other ways to contact us.Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( ) to learn more about how we collect, use, and disclose your personal information.Created: Canada, ON, TorontoBell, one of