
Business Systems Analyst
- Edmonton, AB
- Training
- Full-time
- Validate systems and user needs, perform gap analysis, document requirements, and prepare functional specifications and wireframes/mockups.
- Coordinate and facilitate subject matter expert workshops or meetings.
- Prepare and present software demonstrations.
- Create and organize user guides.
- Participate in quality assurance, validate compliance, and prepare test plans.
- Validate functionality and gain signoffs.
- Develop and maintain strong, customer-focused relationships and subject matter groups. Ensure effective communication.
- Document as-built solutions for internal and user audiences.
- Identify impacts of upcoming system changes and initiate necessary changes to accommodate.
- Contribute to pilot and implementation plans, participate in pilots and rollouts and reporting/follow-up activities.
- Identify training needs, create training material, and conduct training.
- Assist with service requests, troubleshoot incidents.
- Gain understanding of relevant business processes, challenges, and how they are supported by underlying applications.
- Postsecondary degree or diploma in information management, information technology, business administration, computing science, or a related discipline.
- Co-op/internship or relevant experience preferred.
- Effective verbal and written communication skills with the ability to communicate complex ideas and concepts clearly and concisely.
- Ability to think logically and analytically, and to constructively express ideas and concepts.
- Ability to work independently and in a team by collaborating to solve problems.
- Knowledge and practical experience with basic software implementations, software development lifecycle methodologies, business process reengineering, and organizational change management.
- Ability to understand and interpret stakeholder needs and make recommendations that support the project/solution and company-wide objectives.
- Knowledge of relational database concepts, cloud computing, mobile application delivery, and data integration concepts.