Senior Supplier Relations Specialist

Sun Life Financial

  • Canada
  • $54,000-91,000 per year
  • Permanent
  • Full-time
  • 8 days ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Location: hybridThe Senior Supplier Relations Specialist plays a critical role in managing and enhancing supplier relationships, ensuring contract compliance, and driving supplier performance. This role requires a blend of strategic thinking, analytical prowess, and strong communication skills to effectively liaise between Sun Life business units and suppliers.What will you do?
  • Create, communicate, and align contract provisions with legal requirements and policies; edit and draft Service Level Agreements (SLAs) and contracts.
  • Ensure contracts achieve acceptable risk levels and suggest improvements where necessary;
  • Coordinate and summarize competitive analysis, spend analysis, KPIs, and operating reports.
  • Manage and analyze high-tier suppliers' delivery of service levels, cross-referencing with contracts.
  • Assist in second-level service provider escalations to the SRM team.
  • Participate in service provider audits and reports.
  • Support team projects related to suppliers and contracts.
  • Consult on issues impacting the efficiency and effectiveness of supplier relationship management and cross-functional processes.
  • Ensure standard practices are followed and collaborate on supplier management best practices.
  • Implement Lean and Six Sigma methodologies to drive continuous improvement.
  • Act as a liaison between Sun Life business units and suppliers; engage with Third Party Risk Management, IT Security, Legal, Operation Risk etc.
What do you need to succeed?
  • 5+ years of related experience in supplier relationship management and exposure to Financial Industry Third Party Risk management activities
  • Demonstrated contract, relationship management, contracting analysis and negotiation skills.
  • Experience with projects and business analysis.
  • Industry knowledge of best practices for sourcing and contracting.
  • Excellent reporting, analytical and problem-solving skills.
  • Excellent planning, coordination, and organizational skills.
  • Excellent communication skills (verbal and written), with strong MS Office and Excel skills.
Assets
  • Accounting/Business/financial/data analysis experience.
  • Familiarity with insurance business practices and processes (OSFI - B10 regulations).
  • Exposure to Lean and Six Sigma methodology.
  • Experience with identifying and analyzing Key Performance Indicators (KPIs).
Unique Requirement
  • As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to .We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range: 54,000/54 000 - 91,000/91 000Job Category: ProcurementPosting End Date: 10/09/2025

Sun Life Financial