Retail Store Manager in Training

• Greet and assist customers in a manner that models exemplary conduct to other staff.

• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.

• Ensure that all health, safety and security regulations are adhered to and required standards are met.

• Maintain adequate stock through efficient inventory management.

• Take inventory as scheduled and provide inventory reports.

• Increase sales, expand markets, and promote business to meet given goals within provided guidelines.

• Ensure an adequate process is in place for checking deliveries and packaging slips.

• Verify invoices against packaging slips and track all expenditures.

• Make sure that merchandise is always presented neatly and that items are priced correctly.

• Manage the pricing in a product's life cycle by taking seasonal changes into account.

• Authorize all customer refunds.

• Make sound business decisions when buying large quantities with volume based discounts.

• Provide management with required sales, staff and other assigned productivity reports.

• Hold staff accountable for cash box deficits.

• Balance sales, print and record receipts as well as track revenue daily.

• Make bank deposits daily and reconcile bank statements.

• Record visa and debit accounts.

• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.

• Coordinate with the HR department for all new hires, performance management, and terminations.

• Approve timesheets for all staff every pay period and input schedules at least 2 weeks ahead on Dayforce.

• Be available for any store emergencies.

• Responsible for the alarm system and codes.
• All other duties as assigned.

• Valid CannaSell Certification License is mandatory
• Completion of high school and College/CEGEP/vocational or technical training.
• Minimum of 3 years work experience in the retail industry.
• Minimum of 1 year work experience in a supervisory role in a retail environment.
• Proven excellent customer service skills.
• Management experience preferred.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and assess staff performance.
• Basic office administration skills.
• High level of proficiency with Microsoft Word, Outlook, Excel and PowerPoint .
• Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing.
• Strong customer service and troubleshooting skills.
• Politically and culturally sensitive.
• Able to plan and organize work effectively and ensure its completion.
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to learn and adapt to sales software quickly.
• Demonstrated ability to implement PR and advertising campaigns.
• Professional, responsive, and positive work attitude is essential.
• Meticulous records maintenance skills.

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

Canna Cabana