Software Consultant Intern- Canada

Illinois Tool Works View all jobs

Ontario
Training
Full-time

27 days ago

Job Description:Company DescriptionAlpine, an ITW company, is a leading provider of building-component software, equipment, and industry-leading services to component manufacturers. By partnering with our customers, we help improve their operations, increase productivity, and drive profitability through innovative software solutions tailored to the construction industry.ITW offers employees a strong foundation for growth and development, supported by a collaborative culture and meaningful work experiences.Position OverviewAlpine is seeking a Software Consultant Intern to support our Canadian territories. This role provides hands-on experience in software consulting, technical support, and customer engagement within the construction technology space.Working alongside experienced Software Consultants and Sales teams, the co-op student will assist in delivering software training, supporting implementations, and helping customers maximize the value of Alpine’s proprietary software solutions.This is an excellent opportunity for a motivated student to gain real-world experience in consulting, technical problem-solving, and customer relationship management.Core Responsibilities

Support Software Consultants in managing customer relationships across Canada
Assist with software demonstrations, user training sessions, and onboarding activities
Provide first-level technical support and troubleshooting assistance to customers
Help evaluate customer operations and identify opportunities to improve efficiency using Alpine software
Assist with software implementation tasks including installation, configuration, and testing
Document customer interactions, issues, and solutions to support continuous improvement
Collaborate with Sales to support new customer onboarding and existing account growth
Participate in internal meetings to share customer feedback and market insights
Support regional and national projects as required
Perform other duties as assigned

Qualifications

Currently enrolled as a full-time student in a post-secondary institution (required)
Pursuing a degree in Computer Science or a related field
Strong interest in software consulting, technical support, or the construction/building industry
Excellent problem-solving and analytical skills
Strong communication skills with the ability to explain technical concepts clearly
Highly organized, proactive, and eager to learn in a fast-paced environment
Ability to work both independently and collaboratively within a team
Experience with CAD, construction processes, or technical software is an asset but not required
Willingness to travel extensively throughout Canada (as required)
Valid driver’s license required

What You’ll Gain

Hands-on experience in a customer-facing software consulting role
Exposure to real-world software implementation and business operations
Opportunity to work closely with experienced professionals across Sales, Product, and Development
Development of technical, communication, and project management skills
Insight into ITW’s business model and career opportunities

Additional InformationITW is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, age, or other protected characteristics.

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