Senior Manager Product Development - Commercial Receivables Product & ERP/Accounting Software Integration
Royal Bank of Canada View all jobs
- Toronto, ON
- Permanent
- Full-time
- Drive the execution and evolution of the strategic vision for ERP/Accounting system integrations (AR, AP, GL, Reconciliations, etc.), with a deep understanding of building scalable cash management solutions.
- Define roadmap for Receivables products, focusing on automation and process improvement.
- Align products with RBC’s Commercial Banking and Cash Management strategies to maximize profitability.
- Manage product lifecycle (KPIs, market/competitor analysis, client needs) and collaborate with operations, sales, and leadership.
- Ensure regulatory compliance (AML, cross-border) and mitigate client impact.
- Monitor competitive pricing, market share, and benchmarking.
- Handle escalations and engage with clients/sales teams.
- Work closely with technology teams to design and deploy middleware or API-based integrations between ERP/Accounting software systems and third-party applications.
- Develop product roadmaps with cross-functional teams (client experience, tech, operations).
- Lead project execution, prioritize features, and define requirements/user stories.
- Track OKRs and ensure platform integration/client adoption.
- Create reusable frameworks for consistent outcomes.
- Ensure adherence to RBC’s security policies and regulatory requirements.
- Manage third-party supplier risks and improve service reliability.
- Analyze financial data and product performance.
- Collaborate with senior leadership on future strategies and stakeholder engagement.
- Communicate product vision and support executive reporting.
- Own product profitability, revenue targets, and KPI achievement.
- Manage project budgets and financial analysis.
- Hands-on experience working in a SaaS (Software as a Service) or financial technology (FinTech) company.
- 7+ years of industry experience with demonstrated expertise in ERP (Enterprise Resource Planning) and accounting software integrations, including workflows and system interoperability.
- Strong understanding of integration processes and ERP modules
- Proven experience in product management, with a deep knowledge of accounts receivables, payments, and reconciliation processes.
- Expertise in Canadian/U.S. treasury management products.
- Ability to thrive in fast-paced, high-pressure environments with tight deadlines.
- Strong analytical skills (market trends, product performance, complex data).
- Project management experience (Agile, change management).
- Technical acumen to collaborate with technology teams.
- Proven ability to manage competing priorities and stakeholders.
- BComm/MBA or equivalent education.
- Advanced communication skills (written/oral).
- Data-driven problem-solving approach.
- Formal change management training/certification.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Designs new products or changes to existing products.