Who we areThe Sunnybrook Centre for Injury Prevention (CFIP) was the first of its kind in Canada when it opened within the Tory Trauma Program in 1986. Every year, more than 3,500 people benefit from injury prevention programs aimed at reducing the risk, severity and recurrence of traumatic injury. We deliver prevention education and care to vulnerable populations, including traumatically injured patients (e.g., P.A.R.T.Y. Program, BRAVE, STOP THE BLEED®; please see: for program descriptions). In partnership with internal and community providers, CFIP leads through innovation, discovery, teaching, caring, and advocating in injury prevention.Joining our team means joining a community of people who believe in health, safety, and equity — and who are committed to helping individuals and communities flourish. The CFIP offers an exciting opportunity to grow your career while inventing the future of prevention for those most vulnerable to traumatic injury.About the jobThe Administrative Coordinator is an integral member of the CFIP’s high-performing team. In this role, you will combine strong organizational skills with excellent people skills. You will be the first point of contact for many program participants, community partners, and internal stakeholders - so we’re looking for someone who enjoys working with people, communicates clearly and warmly, and is motivated by supporting health and safety in our community. Responsibilities include program registration and coordination, on-site program/event support, coordination of payments and receivables, data collection and report preparation, program membership platform oversight, equipment coordination, and day-to-day operational support of the CFIP.What you will get to do:Community & Communication:
Serve as a welcoming and professional first point of contact for participants, families, instructors, and community partners
Provide excellent customer service, ensuring all interactions reflect CFIP’s values of care, equity, and respect
Communicate clearly and supportively in person, by phone, and online
Operations:
Schedule program activities and resources
Ensure room bookings are maintained for all program requirements throughout the year
Coordinate project management, scheduling, invoicing, disbursements, purchasing, and POS systems
Provide program A/V and technical support
Coordinate P.A.R.T.Y. Program Membership platform (Wild Apricot)
Prepare rooms and spaces for training sessions and meetings
Troubleshoot program interruptions/functions
Data Collection and Reporting:
Create and maintain accurate records and data/metrics of program activities
Track program events, participation, and outcomes
Maintain CFIP administrative data collection platform (Smartsheet)
Quality Improvement:
Collaborate with program staff to identify opportunities for growth and innovation
Suggest improvements in workflow, communication, and participant experience
Contribute to evaluation and equity-driven quality improvement initiatives
Equipment & Systems:
Maintain program equipment and advise on repair, upgrades, or replacement
Ensure all supplies and technical equipment are in working order
Coordinate with IT and facilities for support requests
Leadership & Professional Growth:
Support CFIP and Corporate Strategic Plan
Work collaboratively with educators, facilitators, and subject matter experts to operationalize curricula
Contribute to policies, procedures, and practices
Stay current in professional skills
Qualifications/Skills you will need:
Undergraduate degree or diploma, preferably in a technical, educational, communications, or healthcare-related field
Experience with A/V equipment and virtual platforms (Zoom, Teams, etc.)
Experience in project management, scheduling, invoicing, disbursements, purchasing, and POS systems
Familiarity with website/membership platform maintenance is an asset
Excellent communication and customer service skills - you enjoy working with people and making them feel supported
Community orientation with a commitment to equity, health, and safety
Ability to function independently and collaboratively within a team
Strong organizational and problem-solving skills
Flexible work location with specific requirements to be on-site for program/event days. The location and/or details in the job posting may change depending on operational needs.Sunnybrook is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please indicate this on your Internal Application/Transfer Form. If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.
