Account Manager (Digital Marketing)
Remotivate
- Canada
- $50,000-80,000 per year
- Permanent
- Full-time
- Excellent written and verbal communication skills in English.
- A minimum of 2 years of experience in Account Management.
- At least 2 years of experience working in a Marketing Agency, handling multiple clients.
- Proven expertise in managing both client relationships and internal/agency collaborations.
- Familiarity with project management and CRM software such as ClickUp, Hubspot, Asana, Trello, Monday, Basecamp, Salesforce, etc.
- Updated with the changes and trends in the digital marketing industry.
- Comfortable working within US time zones.
- Take ownership of client retention and contribute to their growth within our portfolio.
- Review client reports diligently during our monthly reporting cycle, ensuring that we consistently meet or exceed client goals.
- Conduct regular campaign reviews with clients, tailored to their preferences and scaled according to their size.
- Proactively make recommendations for campaign improvements, such as introducing additional services like SEO, Ads, Social Media, or a new website.
- Pose forward-thinking questions during client reviews to anticipate needs, explore additional services, and stay abreast of market changes.
- Drive business growth by expanding the client base through the generation of new client referrals.
- Collaborate seamlessly within the Dominant Digital team, advocating for clients to ensure their success.
- Flexible work schedule
- Paid holidays
- Medical, dental, and vision benefits package(US candidates only)
- 401k (US candidates only)
- Quarterly client retention bonus
- Motivated and client-oriented company environment
- Potential upward mobility from the current role