
Staff Technical Program Manager, Turbotax Data In
- Toronto, ON
- Permanent
- Full-time
- Strives for Operational Excellence:
- Deliver programs with high quality and speed
- Drive areas for improvement and work with stakeholders to implement
- Delivers on business and technical outcomes
- Prepare and drive program roadmaps, involving multiple contributing teams and phases
- Exhibits Boundaryless Leadership:
- Partners across teams to uncover risks and dependencies, proactively escalates blockers and quickly determines the optimal paths to green.
- Drive and clearly communicate strategy, plans, status, risks and issues to stakeholders, including senior leadership.
- Build trust, understand escalation paths and facilitate change
- Drives technical program management craft development, is viewed by peers as an expert. Coaches and mentors other technical program managers to do the best work of their lives
- Navigates a complex web of internal and external dependencies with diverse stakeholder groups, often across multiple products and organizational pillars
- Technical:
- Adept in the software development lifecycle and working across multiple technical domains.
- Able to ask the right questions to help identify technical gaps and facilitate decisioning process
- Capable of deeply diving into subject matter and re-emerging to form an end-to-end blueprint for the program. Leverages AI capabilities to accelerate outcomes
- Facilitates technical conversations and provide POV with engineering teams to manage decisions and trade-offs
- Strategically Focused:
- Influences the creation of the program strategy and and deliver results as aligned with strategy
- Prioritize across the portfolio and surfaces trade-offs and recommendations to stakeholders with own clear POV
- Demonstrates end-to-end thinking: Bring all of the critical pieces together – strategy, business goals, design, execution, technology, and customer needs
- Balances short-term deliverables with long-term strategic investments to ensure the platform's scalability and reliability