Electrical Safety Codes Clerk

Edmonton, AB
Temporary
Full-time

8 days ago

Are you a highly organized and detail-oriented administrative professional looking to contribute to public safety? The City of Edmonton is seeking a dedicated Safety Codes Clerk to join our dynamic team within the Urban Planning and Economy department. In this role, you will play a crucial part in supporting the efficient operation of our Safety Codes Section, ensuring vital administrative functions run smoothly to help keep our community safe.As a Safety Codes Clerk, you will be the backbone of administrative support for the Safety Codes Section of Development Services. Your responsibilities will involve a diverse range of tasks, from filtering information and completing action items to liaising with City staff, external agencies, and Safety Codes officials. This role requires a proactive individual who can manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.What will you do?

Handle ongoing permit inquiries, including reviewing and processing daily inspection activity files and reports
Attach relevant documents to permits and manage change of owner or applicant requests
Respond to citizen and customer inquiries via phone and email, assisting with inspection scheduling and inquiry follow-up
Provide accurate and timely responses to customer inquiries, including handling refund processes and permit cancellations
Verify customer files and assist with online account set-up and troubleshooting
Maintain and process delinquent records, reviewing and resolving permit files older than two years
Coordinate physical mail-outs of Permit Service Reports and assign inspections as required
Support departmental processes, including scheduling, facilitating meetings, and compiling meeting materials
Research and compile data and source documents for supervisor review
Take minutes for meetings within the section and format technical guides for the Knowledge Library

Qualifications

Completion of the twelfth (12th) school grade, including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school/college
A minimum of 2 years of general office experience

Skills required for success:

Demonstrated ability to provide a high standard of thoroughness, accuracy, and attention to detail while managing a heavy workload
Proactive problem-solver with the initiative to make sound decisions within established policies and procedures
Effective communication and interpersonal skills for successful collaboration with colleagues and stakeholders
Proven ability to build and foster positive working relationships within a team and with external partners
Capacity for constructive conflict resolution and professional confidentiality
Demonstrated ability to continually improve processes, adapt to changes, and work independently through ambiguity
Drives results through keen analytical insight, decisive action, and adept multitasking
Proficiency in Google applications (Gmail, Sheets, Docs, Drive)
Alignment to the Art of Inclusion, Cultural Commitments, and Leadership Competencies (

) * Applicants may be testedConditions of Employment:

Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton

Work Environment:

Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
The weekly hours of work for this position are currently under review and may change at a future time in accordance with the collective agreement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits .Up to 1 Temporary Full-time position for up to 11 monthsHours of Work: 33.75 hours per weekSalary Range: $26.640 - $33.081 (Hourly); $46,933.02 - $58,280.45 (Annually)Recruitment Consultant: SM / SOEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

City of Edmonton

Apply Now