IT Manager
Recruitment Partners
- Edmonton, AB
- Permanent
- Full-time
- Direct daily IT functions to ensure systems are stable, secure, and well-supported
- Manage Microsoft 365 administration including Teams, Exchange, SharePoint, Entra ID, Intune, and Defender
- Support and maintain both cloud and on‑premise infrastructure, networks, and end-user devices
- Uphold strong cybersecurity standards, including access controls, MFA, endpoint protection, and user security training
- Oversee end‑user support, improving service delivery and documentation processes
- Work closely with staff and leadership to identify technology requirements and recommend effective solutions
- Manage vendor relationships, contracts, and licensing
- Monitor IT budgets, assets, renewals, and lifecycle management
- Contribute to technology initiatives and organizational change efforts
- A degree or diploma in computer science, IT, or a related discipline
- At least five years of progressive experience in IT management or leadership
- Strong technical understanding of networks, hardware, software, operating systems, standards, and protocols
- Proven IT leadership experience, particularly with cloud technologies.
- Solid background in IT infrastructure, networking, and security
- Ability to work effectively in collaborative, team-based environments
- Excellent leadership, communication, and project management skills
- Strong multitasking ability and comfort working in a fast-paced environment
- Skilled in presenting technical information in clear, user‑friendly language
- Self‑driven, proactive, and service‑oriented
- Exceptional focus on end‑user experience