Project Manager (IT)

Teckhorizon Inc

  • Edmonton, AB
  • Permanent
  • Full-time
  • 20 hours ago
  • Apply easily
The Client is seeking a Senior IT Project Manager to lead and support multiple concurrent initiatives related to its Case Management System and digital platforms.This role is responsible for end-to-end project coordination, including planning, execution, system enhancements, testing, reporting, and stakeholder engagement. The successful candidate will ensure alignment with organizational goals, governance standards, and digital service delivery objectives. Key Responsibilities 1. Project Delivery & System Support
  • Coordinate and manage system enhancements, releases, and project activities across multiple workstreams
  • Maintain project documentation (RFCs, requirements, test plans, decision logs, communications)
  • Lead and support testing cycles (UAT, defect validation, deployment readiness)
  • Provide functional support for the Case Management System, including issue triage and escalation
  • Ensure alignment of system updates with business needs and governance standards
  • Keep documentation, templates, and business resources up to date
2. Data, Reporting & Performance
  • Perform data validation, quality assurance, and integrity checks
  • Gather reporting requirements and develop dashboards/metrics
  • Produce and distribute reports aligned with operational and governance needs
  • Monitor trends, identify risks, and recommend mitigation strategies
3. Stakeholder Management & Communication
  • Coordinate meetings, agendas, documentation, and follow-ups
  • Engage with stakeholders, vendors, and cross-functional teams
  • Communicate project updates, risks, and decisions to leadership
  • Support change management and communication strategies
  • Identify risks proactively and manage escalation
4. Digital Platforms & Web Coordination
  • Maintain and update websites and online portals
  • Prepare Requests for Change (RFC) and Requests for Service (RFS)
  • Coordinate and ensure completion of UAT for digital updates
  • Troubleshoot issues with vendors and IT teams
  • Support development of forms, templates, and digital resources
5. Operational & Administrative Support
  • Support senior leadership with reporting and coordination
  • Collaborate with IT Systems Lead and program directors
  • Align system updates and reporting with business priorities
  • Provide executive updates on progress, risks, and milestones
  • Support system users and facilitate communication across teams
  • Provide cross-training and backup support as needed
  • Contribute to modernization and digital transformation initiatives
Qualifications Must Have
  • 8+ years of IT project management experience
  • 8+ years in project governance, documentation, and stakeholder collaboration
  • 5+ years experience with software development methodologies (Agile, Waterfall)
  • 5+ years leading strategic initiatives and defining project scope/deliverables
  • Experience working with cross-functional teams and complex requirements
  • Strong experience in integrated planning and execution
Nice to Have
  • PMP certification (or equivalent)
  • Certified Scrum Master (CSM)
  • Experience with:
  • Data integration
  • Change management on large systems
  • Complex IT system analysis and integration
  • Translating business needs into technical solutions
Work Conditions
  • Onsite role in Edmonton (limited remote work possible)
  • Work must be performed within Canada
  • Hours: 7.25/day, 36.25/week
  • Must reside in Alberta during contract

Teckhorizon Inc