
Hospitality Director (Contract)
- North York, ON
- Permanent
- Full-time
- Ensure excellent client relationships and guest experience with the service and menu options.
- Main point of contact for all clients, guests and Compass upper management
- Recruit, train and lead team of associates to deliver on service commitments and drive a positive guest/client experience
- Lead all phases of food preparation, menu planning and development whilst factoring allergen programs, including expenditures, budgeting, costing and maintaining proper inventory levels.
- Ability to coach and develop associates to achieve career aspirations and goals
- Lead all phases of operation planning including maintenance of proper inventory levels as well as management of physical space
- Responsible for vendor Management – leveraging Compass approved vendors and maintaining strong vendor relations
- Solution focused problem solver who is committed to creating an environment where everyone can thrive
- Strong understanding of catering/event management best practices including but not limited to coordination and execution of events, AV management, management of menus and ordering, etc.
- Strong business acumen with the proven ability to drive financial success of a unit
- Managing and enforcing in-unit programs related to Health & Safety, and People.
- Managing reporting for budgets, annual targets, and ability to strategically identify trends/areas to improve revenue.
- At least two years of related food service management experience
- ProServe, Food Safe or Basic First Aid training is required
- The ability to control food and labour costs.
- Creatively apply trendy food items and presentation to food service operations.
- A strong motivator, mentor and leader with management skills.
- A detail-oriented individual and a strong team player.
- Outstanding client and guest relationship skills.
- Excellent verbal and written communication skills.
- Proficiency with MS suite including but not limited to (Word, Excel, Outlook and PowerPoint)
- Culinary skills would be an asset.