Golf Course Captain (Server)
Accor View all jobs
- Jasper, AB
- Permanent
- Full-time
- Consistently offer professional, friendly and engaging service
- Assist management team to develop action plans to improve outlet performance
- Assist and lead the team on the floor
- Help lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Support employees while ensuring service standards are maintained
- Take an active role with the training and development of new and existing colleagues
- Build and maintain a high level of customer service and staff morale through outlet promotions and staff incentive programs
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Have full knowledge of beverage lists and promotions
- Prepare and serve cocktails and other beverages
- Deliver and present food items to guest tables
- Process guest checks in a timely and efficient manner
- Bus and re-set tables
- Perform opening, cleaning and closing duties
- Respect golf etiquette and rules while on the course
- Follow all safety and sanitation policies when handling food and beverage
- Adhere to the hotel's vehicle handling and safety policies while driving hotel vehicles
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Other duties as assigned
- Minimum 1 year of serving experience required (must include at least 6 months a la carte service)
- Previous leadership experience required
- Valid Alberta driver's license required
- Excellent knowledge of wine, cocktails and beer required
- Pro Serve certification required
- Banquets experience preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all time
- Starting rate of pay: $20.31
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
- Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.