Application Specialist
- Halifax, NS
- Permanent
- Full-time
Key elements of this role include:As the Application Specialist, your duties include:
- Establish an expert level knowledge of Energy Delivery work management and asset management applications (Maximo, Salesforce Field Service).
- Provide leadership in solution design through the use of industry leading practices.
- Perform business analysis and design activities including process mapping, requirements gathering, solution design, and documentation.
- Analyze and interpret existing application configurations, implement changes based on business requests, and collaborate with Agile teams to test and deploy updates in alignment with change management governance.
- Lead and manage the Data Quality Management Program, ensuring consistency, accuracy, and integrity of data across systems, with particular oversight of data alignment between internal platforms and outbound integrations.
- Develop and maintain reports using Maximo BIRT, Tableau Prep, Tableau Desktop, and Power BI, ensuring alignment with data governance standards and reporting best practices.
- Extract, transform, and manipulate application data using well-structured, performant SQL queries that ensure data reliability and efficiency.
- Investigate and troubleshoot system issues by performing root cause analysis, identifying resolution paths, and providing clear, actionable recommendations to prevent recurrence and optimize system performance
- Provide responsive support to application end users by managing ServiceNow tickets, maintaining a clean and up-to-date queue, and ensuring timely resolution of issues and requests
- Collaborate within an Agile team to complete sprint tasks, raise capacity concerns, participate in ceremonies, and create user stories from application issues
- Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field.
- Additional certifications in business intelligence tools, data management, or application support are an asset.
- More than 3 years of experience in application support, implementation, or systems analysis.
- Proven experience in maintaining data quality, generating reports, and supporting business intelligence initiatives.
- Strong background in working with cross-functional teams to optimize application performance and user experience.
- Maintain a close working relationship with application users, business leaders, application vendors, and IT technical and support staff.
- Maintain an understanding of industry leading practices through participation in application user groups, conversations with peer utilities, and other information gathering activities.
Learn more about our culture and valuesAt the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by September 18, 2025 and let us know why this role is right for you.
The perks of joining our team? We offer:
- Flexibility: One flexible remote workday.
- Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
- Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
- Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
- Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.
Recruitment & Promotion PolicyThe success of the Emera Company is driven by its people: a strong team with a shared commitment to support the . The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.