Lift Coffee - Supervisor
Forecast Coffee Group View all jobs
- Whistler, BC
- Permanent
- Full-time
- Creating a welcoming, safe and inclusive environment for staff and customers
- Open and close the cafe following all open/close procedures
- Ensure cafe is secure before leaving at end of day
- Cash handling- ensure accurate till counts (open & close) and change float.
- Managing the café floor: providing leadership and guidance to the team of baristas when the cafe manager is not present.
- Ensuring day to day operations run smoothly: plan breaks/ bin runs / orders/ receiving / cleaning tasks.
- Preparing and serving coffee, food and drinks, clearing tables, washing dishes – getting dirty and leading by example by maintaining a high standard of food and beverage preperation.
- Providing coaching to baristas to ensure high performance
- Ensure store cleanliness – plan and delegate daily and weekly cleaning tasks to barista team
- Deal with customer complaints in a polite, respectful manner, enhancing customer experience
- Manage in store labor as required during shift in managers absence (Cutting labour when overstaffed)
- Placing orders
- Maintain store organisation so product is stored safely and securely.
- Adhering to Food Safe, Work Safe policy’s, and following BC Liquor laws
- Maintain compliance- Temp logs, fridge temperature logs.
- Record and enter waste daily at end of day
- Receive invoices using Inventory Management software
- Supporting Cafe manager with Monthly inventory counts (As required)
- Support barista training and upskilling as directed by the cafe manager
- Support Cafe Manager with event planning and execution
- Report maintenance issues to Cafe Manager and plan service as directed.